Trainer (Learning and Development)

5 days ago


Cape Town, South Africa Boldr Full time

**WHAT IS YOUR ROLE**:

- Be involved in training team members from different accounts and departments.
- Facilitate instructor-led learning sessions, such as on demand training, performance improvement, performance development, and engagement activities.
- Collaborate with supervisors or managers to determine their teams training needs and act as a training coach or guide by ensuring that the other training sessions that are conducted by other teams are at par with the company’s standard.
- Conduct post-training assessments in order to measure the success of the training conducted and developed.

WHAT WILL YOU DO
- Collaborate with supervisors/managers to determine training needs and schedule training sessions.
- Implement, sustain, and ensure the quality of the training courses that have been created and designed.
- Conduct seminars, workshops, learning sessions, training sessions, etc.
- Conduct training needs assessment and analysis to determine, recommend, and implement the type of support needed.
- Conduct evaluations to identify areas of improvement
- Prepare learning materials, such as modules, videos, etc.
- Monitor performance, response, and effectiveness of the training.
- Update job knowledge by participating, requesting, and recommending learning opportunities; reading professional publications; maintaining personal networks, participating in professional organizations, etc.
- Assist in creating and analyzing L&D’s data

**Requirements**:
YOU HAVE
- The ability to manage the full training cycle, including in-person activities
- Great skills in facilitating and presenting
- Excellent skills in both written and verbal communication
- Training skills: You will need to be able to speak in a friendly way to deliver accurate and clear content, listening to people’s needs and helping communicate options for them.
- A passion for learning and teaching
- An attitude that is always willing to provide help and support.
- Experience in training other trainers is a plus

**Benefits**

Salary + Benefits


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