Front of House Barista

5 days ago

Pringle Bay, South Africa Menucha Coffee and Crafts (Pty) Ltd Full time

**Location**

Pringle Bay, Western Cape

**Full job description**

Menucha is in need of an exceptional Front of House Host with barista and bartending skills. This is an excellent opportunity to work with a driven and passionate team focused on providing an incomparable experience. The job will require but not be limited to....
- Greet and escort customers to their tables.
- Guest service - attract, retain and grow our customer base.
- People skills - good communicator, can read body language, open minded etc.
- Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies). To take guest orders and ensure proper execution.
- Inform customers about the specials and offer menu recommendations.
- Always ensure adherence to service and clearance procedures.
- Complete all daily duties as set out in departmental duties and procedures.
- Always provide excellent customer service to guests and ensure guest complaints are addressed or reported in a timely manner.
- Ensure that guest preferences and feedback is communicated to Management to enhance the guest experience.
- Handling cash, credit, and debit card transactions, ensuring charges are accurate.
- Up-sell additional products when appropriate.
- Constantly check crockery and kitchenware for cleanliness and presentation and report any problems.

Assist with other duties as and when required by management

**SKILLS**
- Excellent communication skills (Verbal and Written)
- Excellent command of English, additional international foreign language advantageous
- Leadership skills
- Detail-orientated & accurate
- Ability to multitask and prioritize.
- Calm under pressure

**Job Types**: Full-time, Permanent

**Experience**:

- Hospitality: 2 years (required)

**Job Type**: Permanent

Pay: R6 000,00 - R12 000,00 per month

**Experience**:

- Barista: 1 year (required)

Work Location: In person

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