Medical Administrator
7 days ago
**Job Purpose**:
The purpose of this role is to ensure the provision of a wide range of administrative and financial duties to effectively support the smooth running of the Medical department. The role oversees the department and is responsible for the non-medical aspects of daily operations.
**Principal Accountabilities**:
- Process all Financial transactions, expenditures, annual subscriptions & memberships
- Manage the Medical Centre expenditure and financial records within the allocated budget
- Prepare annual budgets, budget instructions, price lists (CPI Index) and capex budgets
- Perform general bookkeeping duties including accounts payable and receivable
- Provide financial reports and interpret financial information to managerial staff
- Process Occupational Therapists related accounts for payment to external doctors & specialists
- Compile statistics for medical services rendered, post direct allocations in SAP and send all customer accounts to finance for processing and invoicing
- Communicate verbally and in writing between customers/suppliers/visitors/enquirers and relevant staff, interpret and respond clearly and effectively to spoken requests and instructions telephonically or in person
- Establish and maintain effective working relationships with co-workers, supervisors and the General Public
- Manage customer expectations through maintaining appropriate communication channels, providing best practice specialist input and ensuring satisfaction with service delivery
- Ensure on time delivery of services to both internal and external customers
- Deliver on all required receptionist including scheduling appointments, as well as receive and direct calls
- Deliver and action all buyer/ procurement related duties
- Undertake purchasing, ordering, receiving, issuing, delivering and upliftment of medical supplies and equipment vital to the ongoing daily operations of the medical facility and on-board emergency equipment
- Liaise regularly with suppliers to ensure goods are delivered on time
- Liaise with procurement in ensuring that all contracts/SLA are up to date and in place for all suppliers and service providers
- Attend to all supplier/ service provider accounts and customer account duties
- Attend to all administrative and office management duties
- Maintain an efficient filing system for all documentation, invoices and medical records and managing of archived files
- Deliver on all relevant secretarial duties
**Qualifications & Experience**:
- Grade 12 or equivalent qualification at NQF level 5
- Relevant diploma will be an advantage
- At least 1 -2 years experience as a medical administrator
- Experience in office management and general administration
- Experience in receptionist and secretarial duties
**Knowledge and Skills**:
- Medical practices
- Organisation policies and processes
- Good communication skills
- Financial acumen
- Negotiation skills
- Strong administration skills
- Office management
- Interpersonal skills
- Time management
- Planning and Organising
- Attention to detail
- Customer service skills
**Attributes**:
- Effective Communication
- Technical Expertise
- Stakeholder Relationships
- Flexibility and Adaptability
- Drives Results Organisational Awareness
- Ethics and integrity
- Collaboration
- Customer Focused
- Resilient
- Self awareness
- Maintains confidentiality and ethics
**Additional Information**:
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