National Accounts Manager
2 days ago
Premier FMCG is a leading player in the FMCG industry, committed to delivering high-quality products to consumers across the region. We're on the lookout for a dynamic and result-oriented **Manager: National Account** to lead our sales efforts.
As a **Manager: National Account** - **Milling, Bread, Beverages, Pasta, Rice**, you will be a key driver to unlock profitable and sustained sales growth in line with business requirements by developing and implementing customer plans.
**Qualification Requirements**:
- Bcom related degree or diploma or equivalent qualification - Essential
- Negotiations skills short course - Desirable
- Post degree qualification (Leadership related) - Desirable
**Experience Requirements**:
- Sales/ Account / Customer / Channel / Shopper manager from FMCG industry - 3-5 years
**Key Outputs**:
**Job Objectives**
**1. To ensure the development and implementation of customer plans through**:
- Ongoing review of micro-environment and customer environment to implement sales tactics
- Monthly and Quarterly review and alignment of targets against agreed annual plans and budgets with the relevant customers
- Ongoing alignment of brand initiatives for the division
- Daily tracking and responding to performance insights, trends and risks in order to contain costs and ensure margin management for the division
- Agreeing and implementing tactical and operation actions with the relevant stakeholders
- Ensuring proactive margin management through the implementation of pricing and promotional strategies
- Facilitating effective implementation and maintenance of account related service level/ manufacturing agreements
- Preparing bottom up financial, volume and Ad spend budgets and plans to support annual budgets and business objectives for the relevant accounts.
**2.To ensure good governance and ensuring alignment to best practises and standards by**:
- Provide inputs to the development and mapping of sales processes and standards
- Implementation of sales processes and SOP’s to minimise waste and ensure margin management
- Implementation of good financial controls and records as required for annual financial audits
- Ensuring adherance to the relevant industry regulatory practises
- Negotiating and implementation of trading terms and agreement
- Keeping an update to date repository of agreements
**3. To ensure proactive mitigation of risks as well as identification of opportunities through**:
- Daily review, analysis of management information reports
- Support the implementation of tactical and operational initiatives by engaging with relevant stakeholders and customers
- Measuring and refining corrective action
- Identifying business expansion and penetration opportunities within your accounts
- Timeously identifying and reporting trading risks to the relevant stakeholders, this includes but is not limited to payment and credit risks
**4. To ensure Premier’s relevance and share of voice through**:
- Building and maintaining good customer relationships through regular trade and customer engagements
- Determining, implementing and optimizing joint business plans in collaboration with the relevant customers and team members
- Evaluating cost to serve to determine optimum trading terms and ensure return on investment
- Dealing with customer issues, concerns and complaints to effectively minimize and resolve conflict
- Strategically optimizing distribution and assortment opportunities and promotional frequency
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