Digital and Delivery Co-ordinator

1 week ago

Woodmead, South Africa Roos Foods PTY LTD Full time

Position Title **:Digital and Delivery Co-Ordinator**

Reporting to : Management Information Manager

**Job Purpose**:
The role is accountable for designing and implementing strategy to drive the growth and expansion of RF digital offerings with aggregators and 3rd party delivery service providers. The Digital and Delivery co-ordinator will work across the whole portfolio of digital services as well as the underlying technologies supporting them. The role works collaboratively with all parts of the business including relationships with outside service providers to ensure Digital and delivery sales layers contributes to the achievement of RF strategic objectives.

**QUALIFICATIONS**:

- High School Certificate (Matric)
- Relevant tertiary qualification in business analytics / Marketing / Digital.

**EXPERIENCE REQUIRED**:
**ESSENTIAL**:

- At least 3 or more years’ experience in a similar role.
- Working to deadlines and managing multiple tasks.
- Self-Management.
- Strong administrative skills.
- Understanding the QSR/FMCG hospitality industry.
- Numerate, logical, organized, flexible and a creative approach to problem solving.
- Ability to take on responsibility and use initiative to prioritize and work effectively under pressure.
- E-commerce technology and digital marketing.
- **PREFFERED**:

- Capable of working without supervision, to provide insight and help to develop the reporting capabilities of the business.
- Ability to work on own initiative and as part of a team
- Ability to take on responsibility and use initiative to prioritise and work effectively under pressure
- Ability to influence teams.

**KEY RESPONSIBILITIES BUT NOT LIMITED TO**:
**Digital and delivery strategy and growth**
- Designing and implementing reports from internal reporting platforms and service providers to track accountability and performance.
- Ensuring accuracy and timeous presentation of reports.
- Monitor performance - ensuring commitments are kept.
- Manage Service Providers
- Ensure all aspects of the business in up to date with latest processes and procedures required by Franchisor around Digital and Delivery Channels

**Reporting and analyzing**
- Gather sales data from various sources and prepare sales reports to internal stakeholders
- Prepare detailed sales reports for management, highlighting key insights and recommendations
- Ensure data accuracy and consistency across all reports
- Investigate discrepancies in sales transaction and handle transaction queries

**Communication and Collaboration**:

- Ensure all reports are distributed accurately and on time as per requirement from the business
- Coordinate the communication of relevant information and insight to all relevant internal and external stakeholders.
- Communicate best practice guidelines for digital and delivery channels to internal stakeholders.

**Additional Skills required**:

- Analytical thinking.
- Presenting and Communicating Information.
- Planning and organizing.
- Entrepreneurial and Commercial Thinking.
- Working with People.
- Relating and Networking.

Application Question(s):

- E-commerce environment

**Education**:

- Diploma (preferred)

**Experience**:

- Digital Delivery Co-Ordinator: 3 years (required)
- e-commerce: 3 years (required)

Application Deadline: 2024/10/05

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