Transaction Management

**About the Role**:
**Grade Level (for internal use)**: 09
S&P Global Ratings
Transaction Management - Representative

**The Team**:
Transaction Management is a dynamic and highly collaborative team responsible for enabling and managing sales fulfilment processes in an exciting environment. Transaction Managers demonstrate deep proficiency in data and systems management, to develop deep understanding of sales operations practices, and working knowledge of business products, enabling them to provide a full range of support/ancillary services to the commercial organization.

**The Impact**:
This position strengthens the organization’s relationship with existing accounts by providing quality, efficient and standardized customer service, both pre
- and post
- sales. Diverse and flexible portfolio coverage, positions the individual to shorten client response times and increase service quality, helping clients meet their financial and risk management needs. The role additionally plays a critical part in ensuring we meet audit and regulatory requirements.

What’s in it for you?
High transparency working in both cross functional and global groups, including but not limited to sales, product, analytical support, data, IT, and finance functions.

Develop your Business Insight and Sales Operations processes in the financial services sector

Deepen your knowledge of our primary products and services within the Ratings business and their impact in the Capital Markets.

**Responsibilities**:
Assist in the sales implementation processes
- primarily including order execution, ensuring accurate billing, and system entry to warrant maximum revenue realization

Track customer developments and trends to help craft future offerings

Collaborate with Business Developers, Relationship Managers, Product Managers and other Transaction Managers to effectively own the sales pipeline and assist in handling transactional customer queries

Collaborate with other internal functions and act as a bridge between Sales and those functions as required

Comprehend appropriate understanding of relevant regulation and company policies for supporting internal and external clients

Maintain knowledge and comprehension of the pricing strategies and approval guidelines

**What the Hiring Manager Says**:
“You will be flexible and willing to tackle anything, with a keen eye for detail and a tenacious approach to delivering results in a timely and accurate manner. You will have exposure to many different business units working on product-mix and with our clients. This person will have a strong operational focus, be competent at managing a rapidly changing workstream, and very tech savvy.

**What We’re Looking For**:Basic Qualifications**:
Bachelor’s degree in a related field.

Some experience required, preferably in an operations, client service experience or related role

Strong and effective oral and written communication to effectively work well with clients and S&P Global staff

Advanced systems skills, including understanding of Excel (formulas, macros, pivots)

**Preferred Qualifications**:
Understanding of primary products/services within a Ratings business, and elementary understanding of the Capital Markets would be advantageous

Return to Work
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

**Grade Level**: Grade 9 (for internal purposes)

**Location**: London, Warsaw or Johannesburg

S&P Global delivers essential intelligence that powers decision making. We provide the world’s leading organizations with the right data, connected technologies and expertise they need to move ahead. As part of our team, you’ll help solve complex challenges that equip businesses, governments and individuals with the knowledge to adapt to a changing economic landscape.

S&P Global Ratings offers critical insights for credit, risk and sustainable finance solutions that are essential to translating complexity into clarity, so market participants can uncover opportunities.

About S&P Global Ratings
At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions.
**S&P Global Ratings is a division of S&P Global (NYSE**: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of th