Administrator: Sla
3 days ago
**Purpose**:
To ensure that SLA's with clients are met and that small projects get implemented, prepare SLA reports for SLA meetings.
**Responsibilities**:
- Meet with customers on a regular basis to carry out service reviews against SLA expectations.
- Liaises regularly with internal service providers to review and improve performance against SLAs.
- Reviews and renegotiates SLAs to meet changed needs as appropriate (in conjunction with Financial Manager).
- Develops and takes overall ownership of a Continuous Service Improvement Programme (CSIP) for ICT service delivery in line with business cost justifications.
- Filing all agreement with the clients.
- Ensures compliance with procedures and standards.
- Creates and maintains a catalogue of available services and uses this as the basis for Service Level Agreements (SLAs).
**Qualification and Experience**:
- Matric
- A+ and 2 years SLA experience
**Skills and Knowledge**:
- Good knowledge of general administrative and internal processes
- Customer service knowledge
- Good administration skills
- Good communication skills
-
Administrator: Service
7 days ago
Midrand, South Africa Mustek Full time**Job Purpose**: To ensure that general service administration within the workshop is well maintained, and to ensure that all multinational repair and SLA set targets are meet as per requirements. **Responsibilities**: Accountabilities include, but are not limited to: - Follow up on all incoming and active repair jobs. - Follow up on all multinational...
-
Technical & Sales Administrator
4 weeks ago
Midrand, South Africa Ultra Personnel Full timeThe Technical and Sales Administrator will be responsible for processing all admin for the Emergency Care Technical DivisionDuties -Quotes:Process quotations as per RFQs received from the Field Service Engineer(s)Ensure correct pricing quoted per modality, obtain selling prices for parts if requiredFollow up with customers on quotes sent and not yet...
-
DEBTORS CLERK
4 weeks ago
Midrand, South Africa Mirror Images Full timeDuties and Responsibilities Debtors Maintain debtors age analysis at 45 days or less make contact with clients and follow up until payment is received. Ensure that notes are updated on clients ledger on BPO. Allocate payments on Pastel accurately as per remittance advice. Customer liaison on all levels attend to debtors queries, request for documentation,...
-
Midrand, South Africa Salesworx Full timeThe Technical Sales Administrator will be responsible for processing all admin for the Emergency Care Technical Division. Reporting: This position will report to the Technical Admin Manager and the Key Account Manager. Areas of Responsibility Quotes: Process quotations as per RFQ’s received from the Field Service Engineer(s); Ensure correct pricing quoted...
-
Assurecloud Audit Administrator, Midrand
2 weeks ago
Midrand, South Africa SafetySA Full time**Closing date: 7 May 2025** **Key responsibilities**: - Ensure all audits are planned within the required period to ensure monthly budgets are met. - Ensure planning of activities is efficient in order to minimize cost i.e. flights and accommodation. - Assist invoicing for the previous month is submitted to finance within the cut of deadlines set by...
-
Dealer Administrator
3 days ago
Midrand, South Africa Fidelity Services Group Full timeThe aim of this position is to closely control and execute the administration around receipts of dealer contract submissions, the quality thereof as well as the funds related to this process. Also to keep the data current related to and process payments, clawbacks, reversals, recurring revenue and client activity brought in through the Dealer Sales Channel....
-
Junior Key Accounts Management consultant
1 week ago
Midrand, South Africa LINKFIELDS INNOVATIONS (PTY) LTD Full timeWe are seeking a proactive and detail-oriented Junior Key Accounts Management Consultant to support our key accounts in the IT and software applications industry. The role involves managing client relationships, ensuring service delivery in line with SLAs, and handling the administration of contracts and follow-ups. This is an excellent opportunity for...
-
Motor Assessing Costing Administrator
3 days ago
Midrand, South Africa Sanlam Full time**Who are we?** At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify...
-
Sales/operations & Project Administrator
2 weeks ago
Midrand, South Africa AdaptIT Full time**Listing reference**: adapt_000207 **Listing status**: Online **Position summary** **Industry**:IT & Internet **Job category**:IT and Telecommunications **Location**:Midrand **Contract**:Permanent **EE position**:No **About our company** - Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing...
-
Senior: Specialist Administrator
2 days ago
Midrand, South Africa Salt Employee Benefits Full timeJoin to apply for the Senior: Specialist Administrator role at Salt Employee Benefits 2 days ago Be among the first 25 applicants Join to apply for the Senior: Specialist Administrator role at Salt Employee Benefits Role Overview As the Specialist: Claims Approval he/she must have the ability to check and apply expertise to data with an intended objective to...