Customer Design Graduate

2 days ago

Johannesburg, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

A successful Design Graduates is a self-starter that has a passion for solving problems and creating solutions for customers. They have growth mindset and a willingness to learn. They work well within a team and are able to manage their own time and work deliverables effectively.

You are required to submit a cover letter addressing these questions:
Telling us about yourself, including where you based and
Why you’re interested in design as a career.

Job Description

Job Description

Design Graduates will be exposed and developed to:

- Follow an approach defined by the team
- Conduct research (primary and secondary) to understand users pains, gains and needs
- Execute on design work based on steer from design project leads
- Adapt designs based on feedback from customers and team leads
- Present design work back to business stakeholders with the support of design project leads
- Be an advocate and representative of the design thinking methodologies and practices.
- Create final production ready designs
- Create creative and innovative design solutions to create a world-class customer experience
- Contribute to the design within the project
- Leverage insight and data, such as market analysis, customer feedback, and user research analytics to ensure that products/services/solutions are truly designed around the customer and deliver improved experience
- Design mock-ups and prototypes as necessary for each stage of the project, continuously iterating to achieve the optimal output
- Align the design to the design standards and brand guidelines to ensure consistent experience to the customer across the Absa ecosystem
- Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.

Field of study
- Has NQF level 7 or higher or is busy studying and plan to obtain this by end of 2024

Location:

- Primary location is Johannesburg and successful Graduates will be required to attend sessions in Johannesburg on a regular

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

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