Office Administrator D

2 weeks ago


Johannesburg, South Africa FirstRand Full time

About us, purpose, experience and qualifications

**about us**:

- make a promise
- be deeply invested
- value our differences
- build trust, not territory
- have courage
- always do the right thing

**purpose**:

- Provide efficient and effective administration support to ensure the smooth running of a functional area.**experience and qualifications**:

- Grade 12.
- 3 - 5 years relevant experience.**additional requirements**:

- Output category - Testing Output - User Acceptance Testing Detail - Functional and user acceptance testing of all operational features before go-live.

**responsibilities**:

- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Resolve all customer queries efficiently, and within agreed timelines.
- Provide efficient and effective administration support to ensure accuracy in the functional area.
- Comply with governance in terms of legislative and audit requirements
- Set up and maintain filing systems for the business unit to ensure efficient service is provided
- Maintenance of all administrative processes for the departments operational activities
- Provide timeous and accurate Management Information.
- Manage own development to increase own competencies
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.



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