Reservation Agent

2 weeks ago

Johannesburg, South Africa Unique Personnel Full time

**Job Number**
- 72867

**Job Type**
- Permanent

**Job Title**
- Reservation Agent

**Computer Skills**
- MS Office

**Industry**
- Rental

**City**
- Johannesburg

**Province**
- Gauteng
- Assisting and advising customers who may be choosing from a variety of options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Helping plan itineraries by suggesting products
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages,
- Providing support to customers who may need to amend or cancel a reservation.**Inherent Requirements**
- Matric.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritise tasks.
- Proficient in microsoft office.

**What Qualification**

**Minimum Qualification**
- Matric

**Status**
- Available

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