IT Service Delivery Manager

The purpose of the role: Main Responsibilities: - Plan, design and guide the support operations strategically and manage the client experience as it relates to the products and services that we offer - Own the Incident, Request, Change and Escalation processes, ensuring accurate reporting and pro-actively initiating service improvement activities when...

Job Overview : We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes. Key...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Able to coach and develop team members in implementing service management standards and processes. - ** 5+ years' experience of managing Software Service Delivery teams**: - Experience of pragmatic implementation of the ITIL framework in a similar sized organisation - Software Development Project Management - Evidence of a strong technical experience in...

Job Overview:We are seeking a results-driven Service Delivery Manager with 5-9 years of experience to oversee and optimize service delivery across our client portfolio. You will ensure high-quality service performance, build strong relationships with stakeholders, manage escalations, and drive continuous improvement in service management processes.Key...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The...

Job Description Hello Future IT Service Delivery Manager FNB Connect and Service Provider is looking for a dynamic and highly skilled IT Service Delivery Manager to join their team. The successful applicant will be responsible for ensuring the effective delivery and ongoing enhancement of IT services within the telecommunications sector. This role is...

**When it comes to digital, physical or electronic payments, the whole world trusts Giesecke+Devrient. Now you too can discover your passion for the world of payment systems. Giesecke+Devrient is a globally active high-tech company headquartered in Munich, Germany. As a trusted partner of central banks and the entire currency industry, we increase security...

**Gauteng**, JHB - Eastern Suburbs** **Monthly Basic Salary (Market related, Negotiable)** ***: ***: - **Able to coach and develop team members in implementing service management standards and processes.** ***: - **5+ years' experience of managing Software Service Delivery teams** ***: - **Experience of pragmatic implementation of the ITIL framework in...

**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**This role is responsible for delivery of a variety of IT services to support business objectives and is individually accountable for achieving results through others, over periods of 3 months to a year. The...