I.t. in Office Remote Support

2 weeks ago


Somerset West, South Africa Complete Office Solutions Full time

Remote Support Engineer (In-Office) and Co-Location (Remote Support & Field Technician)

Complete Office Solutions - Somerset West, Western Cape

Critical Certifications: Mikrotik (MTCNA or higher); Network+ ; A+

English (& writes) and speaks Afrikaans (required)

Experience (Must Have) & Qualifications:
4 + Years’ Experience as an IT Engineer in Microsoft environment or IT Field Engineer, with proven experience within a Microsoft environment

Configuring and troubleshooting Mikrotik routers with a vast knowledge of the UI

Remotely assisting field technicians with their onsite trouble shooting

Configuring and troubleshooting NAS storage devices

Configuring and troubleshooting Image-based backup software (Acronis, SPX, SolarWinds)

Experience in Bare Metal recoveries

Configuration to access the network resources, Drives, and Printers

Configuring and troubleshooting PABX devices and a vast understanding of VoIP

Proven experience in the Windows server domain environment

**Job Description**:
Assist all SLA clients with any PC, Server, Backups, NAS, Network, Router, Firewall, Windows, MAC, Printer related issues, if they can be sorted out remotely

Work via TeamViewer, AnyDesk, RDP, or any other remote support platform

Windows 2012 R2, 2016, and 2019 Administrator. AD, DNS, Hyper-V, and DHCP Administrator

Install and configure the following backup solutions: StorageCraft SPX, Acronis, F Backup, Allway Sync, Cobain backup, OneDrive backup, Gsync, Box Drive, M-Files, and QNAP

Configure Mikrotik to provide internet via Bridge, DHCP client, a static route, PPPoE details; set up a DHCP server; set up DNS; configure port forwarding and RDP connections; configure firewall rules; set up static routes; set up different IP ranges; set up IP pools; create VPN profiles and set up end user based VPNs through PPTP, L2TP and SSTP; set up site to site VPN connections; set up IPSEC VPN connections to other routers; set up recursive routing for failovers

Set up and configure QNAPs, create user-specific access and user groups, QNAP replication, and external backup jobs

Sign users into Azure on windows 10 and 11 Set up MFA and Bit locker on the azure portal Troubleshoot office

Set up and configure OneDrive, Manage sharing and permissions for SharePoint/OneDrive Sites

Preferable Certifications: - Microsoft 365 certification - Windows Server certification - Backup Solutions certification - ITIL management certification

Experience

Thorough understanding of IP networks and troubleshooting methods

Installing, configuring, and troubleshooting windows

Ensure end-user devices are protected adequately using antivirus and encryption tools (ESET)

Configuration to access the network resources, Drives, and Printers

Maintaining IP-enabled printers and phones

Thorough understanding of corporate networks using Microsoft Active Directory Domain

End user Provisioning, Authentication and authorization, and user permission

Web Hosting (Xneelo, Vodabiz, Office 365)

**Salary**: R18,000.00 - R30,000.00 per month

Ability to Commute:

- Somerset West, Western Cape 7130 (preferred)

Ability to Relocate:

- Somerset West, Western Cape 7130: Relocate before starting work (preferred)



  • Somerset West, South Africa Complete Office Solutions Full time

    **Administrative & Diary Schedule Assistant: On Site - SOMERSET WEST, Western Cape. **R 15 000 / month** Assertively manage the Install team and Diary: book installation times, arrange daily installations (relay customers' requirements, obtain necessary materials, logistics - get team on road) Accurately complete admin.procedures to completion of jobs (open...


  • Somerset West, South Africa Vision Capital Academy Full time

    **About the company: Vision Capital Academy** VCA specialises in exclusive services designed to empower and elevate both individuals and organisations. Our tailored offerings ensure that every client and student gains the tools and insights necessary for success in today's competitive environment. Join us to discover how our unique blend of educational...

  • Support Technician

    1 week ago


    Somerset West, South Africa Helderberg Personnel Full time

    support technician **Responsibilities will include but not be limited to**: - Customer Support (90%)_ - First point of contact for technical support to installers - Assist installers and end users with firmware updates via telephone and remote login - Provide feedback to installers and customers on battery repairs, upgrades and new developments - Keep up...


  • Somerset West, South Africa Sticitt Full time

    We at Sticitt pride ourselves on our Personal touch and it shows in how much our parents love dealing with our Parent Success Team. Our payment technology is used by over 300 schools across South Africa, and we're always getting feedback on how amazing it is that we go the extra mile to make sure our parents come right. This is an office-based operational...


  • Somerset West, South Africa University of Fort Hare Full time

    A well established international financial services concern with offices in Somerset West is seeking a Client Service Officer (Client Support) who will support a team to work efficiently and produce a high service level to our clients to maintain and retain their business. The focus will be to follow the processes and procedures to execute client requests...


  • Somerset West, South Africa IQVIA Full time

    A global clinical research provider seeks a Clinical Trials Regulatory Officer in Bellville. This entry-level, full-time role focuses on supporting clinical study delivery, managing study dashboards, and ensuring compliance with regulatory requirements. Candidates should have strong analytical skills and proficiency with clinical systems and MS Office....

  • Accounting Intern

    3 days ago


    Somerset West, South Africa HR SUPPORT Full time

    **Accounting Intern - Somerset West - Cape Town - R10 000 neg.** We are looking for a driven Accounting Intern with a basic understanding of financial principles and terms who is ready for an immersive, real-world experience, the Accounting Intern can expect to participate in the preparation of journal entries and financial reports, analyse actual financial...

  • Procurement Officer

    2 weeks ago


    Somerset West, South Africa Chimerical Technology Full time

    **The following position has become available within Chimerical Technology (Pty) Ltd**: **Position: Procurement Officer** **Location: Somerset West, Cape Town (In Office)** **Reporting to: Procurement Manager(primary), Project Manager, and Operations Manager** **Experience required: Minimum 10 years Post Qualification in procurement or related...

  • Analysis Officer

    2 weeks ago


    Somerset West, South Africa Groupe Ecocert Full time

    Ecocert South Africa was established in 2002 and manages the Ecocert client base in 15 countries across Southern- and East Africa. Our offices are situated in Paardevlei, Somerset West with 35 young and energetic permanent- and 30+ freelance employees. Our services are currently focused on sustainable certification, including organic, fair trade and...


  • Somerset West, South Africa Vine Full time

    Our client in Somerset-West is seeking a dynamic Executive Personal Assistant to join their team in a remote capacity, supporting various businesses within the Padel industry. **Key Responsibilities**: Acquaint yourself with the diverse businesses and service portfolios within the Padel industry. Provide flexible and efficient administrative support across...