Receptionist

3 days ago

Bellville, South Africa Pepkor Speciality Full time

**Key Responsibilities**:

- Manage all incoming calls via the switchboard and direct them to the relevant departments or individuals.
- Greet and assist visitors with professionalism, ensuring a pleasant and positive first impression.
- Maintain the reception area to ensure it remains neat, tidy, and welcoming at all times.
- Schedule appointments and meetings and coordinate room bookings for employees and clients.
- Ensure the smooth running of daily administrative tasks, including sorting mail, handling deliveries, and managing office supplies.
- Build and maintain strong relationships with employees, visitors, and clients.
- Monitor and ensure the functionality of office equipment (e.g., phones, printers).
- Collaborate with various departments to ensure effective communication and coordination.

**Qualifications**:
A Secretarial/Office Administration Diploma or equivalent qualification.

**Knowledge, Skills and Experience**:

- A minimum of **3 years**’ experience in managing and operating a busy switchboard in a corporate setting.
- Proficiency in the latest Google Suite packages or Microsoft Office packages (Word, Excel)
- Excellent verbal and written language skills in English. The ability to converse in a second official language would be an advantage.
- Strong telephone etiquette and communication skills with the ability to handle calls professionally and courteously.
- Excellent interpersonal skills and a pleasant, friendly demeanor, capable of building rapport with visitors and colleagues.
- A strong service orientation and exceptional relationship-building and networking abilities.
- Ability to remain flexible and maintain a positive attitude under pressure, adapting to a variety of circumstances.
- Strong time management, planning, and organizational skills to efficiently handle multiple tasks.
- Self-motivated, reliable, and committed to meeting deadlines with attention to detail and accuracy.
- Professional presentation of oneself and the company at all times.
- Discreet in handling confidential information with integrity.
- Ability to communicate effectively at all levels, both within the organization and with external clients.
- **_Own vehicle is essential_** for commuting to work due to the operational requirements of opening and closing the office building.
- Ability to work independently while taking responsibility for tasks and outcomes.

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