Outbound Sales Call Centre Agent
4 days ago
Do you have experience within sales in a Call Centre, with strong objection handling skills, and a Tenacious Sales personality?
What will you do?
- Selling Insurance (car and household) telephonically
- Achievement of sales targets and objectives
- Adherence to Quality and Compliance processes to minimize business risk
- Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind
- Maintain optimal operational efficiencies based on productivity measures
- Adapt and change to fit in with changing business operational requirements
- Resolve complaints and objections
- Build and maintain good client relationships
- Managing information regarding new products, rate changes, rulings, training updates etc.
- Keep abreast of developments and trends in the Industry - self learning
- Ensure commitment to the FAIS Fit & Proper qualification requirements What will make you successful in this role? Qualification & experience
- Grade 12 qualification
- At least 1 years’ experience within a Sales Outbound Call Centre, or at least 2 years’ face to face sales experience (with targets attached to the sales)
- Financial services experience (advantageous)
- RE Exam Advantageous
- 30 FAIS Credits - Advantageous (Short-term Insurance) Knowledge and skills
- Good understanding of Financial Services Industry related legislation and regulation
- Understanding of sales processes and servicing industry
- Outbound Sales experience is required
- Fluency in English and one other South African official language
- A clear criminal and credit record
- Commitment to the FAIS Act and meeting Fit & Proper qualification requirements
- Willingness to work overtime.
Basic is R12 600 plus commission, Medical Aid and Pension
Working hours are 8:15 - 16:15 Monday - Friday, Wednesdays 11-7 - Normal office hours
Company is based in Bellville, Cape Town
Please send me your CV very urgently
**Salary**: R12,000.00 - R20,000.00 per month
**Experience**:
- Call Centre Sales: 3 years (required)
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