Facilities Manager

**Job Advert Summary**:
Eduvos is looking to employ the services of a **Facilities Manager** to be based at our **Pretoria**campus.

**Type of position**:
Permanent

**The Position**:
To manage the delivery of innovative, efficient and cost-effective facility and property (incl. tenant management) related services (physical property environment) to campus and tenants, thereby ensuring an optimal stakeholder experience.

**Minimum Requirements**:
**Minimum qualification**:
**Degree in Related Fields**:

- Facilities Management
- Construction Management
- Property/Real Estate Management
- Engineering (Civil, Electrical, Mechanical)
- Business Administration or Project Management

**Certifications**
SAFMA (South African Facilities Management Association) membership or certification.International certifications IFMA’s Certified Facility Manager (CFM) or FMP (Facility Management Professional)

**Experience**:

- 5 - 10 years practical experience in building operations, maintenance, or project coordination is essential.
- Strong skills in communication, budgeting, leadership, and compliance management are critical.

**Duties and Responsibilities**:
**Responsibilities**:
**1. Accountability areas**

**A.**Accountable for the performance of the facilities team on allocated campuses
- Property Facilities
- Property repairs and maintenance
- Property and Campus Security
- Recordkeeping
- Event setup and support
- Campus Procurement

**B**: Accountable for the performance of special projects (as and when required)

**C**: Asset Management

**D**: Emergency Preparedness

**E**:Tenant Relations
- Serve as the primary point of contact for tenants, addressing their concerns and requests promptly.
- Ensure tenant satisfaction and retention by providing excellent customer service.

**2. Internal Processes and Enablement.**

**Budget**: Provide Input into budget and resource management (Financial Oversight):

- Lead the budgeting and financial planning processes related to facility development and maintenance
- Ensure that resources are allocated efficiently and in alignment with the institute’s strategic goals. Provide cost-effective solutions to long-term planning challenges.
- Provide cost effective solutions to long-term planning challenges

**Planning (business and operational plans, objectives and schedules)**:

- Analyse and plan for the utilization of space
- Agree SLA’s and delivery schedules with contractors
- Plan building projects
- Plan events: event setups and breakdowns / plan logistics of assemblies, graduations, sporting events and other facilities functions

**Execution monitoring - control, corrective action and Reporting**
- Conduct regular inspections to identify issues or areas of improvement
- Monitor contractor’s service delivery
- Monitor buidling performance
- Monitor space utilisation
- Monitor against maintenance schedules
- Monthly KPI meetings with contracting staff
- Oversee recordkeeping
- Availability of portfolio related information
- Quality of information
- Clear audit results
- Clear maintenance records

**Problem solving and decision quality, including escalations, queries and complaints**:

- Resolve escalated issues and use as an opportunity to coach to prevent re-occurrence.
- Effectiveness responding to tickets and appropriate follow up and resolution of tickets

**Resourcing and capacity management (people capacity; infrastructure; systems; technology; equipment; information; facilities)**
- Staff planning and stategic alignment
- Appropriate infrastructure to enable the business

**Operational efficiency (processes / governance / systems / standards / policies / compliance / methodologies / innovation / digitalisation)**
- Innovation and best practice - Technological Integrations and Green building strategies
- Lead initiatives to implement technology into the physical infrastructure, such as building automation systems, smart areas, and digital signage. Make recommendations by staying ahead of trends in technology and how facilities can be designed to accommodate these advancements
- Incorporate sustainability practices into the planning and management of campus and other facilities. This includes ensuring that new construction projects meet green building standards, integrating energy-efficient technologies, and promoting environmentally responsible practices for both new and existing building

**Governance and compliance / Risk management**
- Campus related disaster recovery plans
- Health and Safety audits

**3. Culture and People**:
**Strategy, direction, contribution to company strategy**: Contribute to facilities strategy, Communicate and cascade down company and Facilities strategy

**Talent acquisition, selection, onboarding**:Talent acquisition and selection process followed to appoint team

**Individual performance - role clarity and objectives; reviews; feedback; corrective actions,**Succession / bench strength**: Performance enhancement process followed

**Skill levels