Customer Service Intern

1 week ago

Somerset West, South Africa DSL Telecom Full time

Are you enthusiastic about providing exceptional customer experiences? Do you thrive in dynamic environments where every day brings new challenges and learning opportunities? If you're someone who is eager to dive into the world of customer service and gain hands-on experience, then we invite you to explore this exciting opportunity.

**Description**:
**What's In It for You**:

- Hands-on experience and a chance to learn from the best.
- A supportive environment where you can develop your skills and grow your career.
- A chance to work with a diverse range of clients.
- Build valuable connections and skills within the technology sectors.

**What You'll Do In Your Customer Service Internship**:

- Provide first-level contact and support for customers seeking administrative and technical assistance, resolving issues promptly.
- Manage high volumes of inbound and outbound calls efficiently and within specified timeframes.
- Identify customer needs, clarify information, and offer solutions or alternatives through research.
- Handle customer complaints effectively, ensuring timely resolution and follow-up.
- Escalate unresolved queries to higher support levels as necessary, maintaining proper communication protocols and documentation.

**What We're Looking For In A Customer Service Intern**:

- Proficiency in English
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
- Tech-savvy
- Matric certificate

**Requirements**:
**Schedule**:

- 8 hours Monday to Friday

You'll join a team that values collaboration, innovation, and hard work. If you're keen to enhance your customer service abilities, we're eager to hear from you

Matric certificate

  • Customer Service Agent

    7 days ago

    Somerset West, South Africa Predator Offroad Full time

    **Join the Predator Offroad Team** **Position**: Customer Service & Sales Support Agent **Location**: Paardevlei, Somerset West (On-site) **Salary**: From R10,000 - R14,000month (Based on experience) **Job Type**: Full-time Are you passionate about the offroad lifestyle and love helping people? Do you have experience in customer service or sales, and a...

  • Sales Administrator

    2 weeks ago

    Somerset West, South Africa Helderberg Personnel Full time

    customer service|internal sales|sales administrator If you meet the following requirements you are welcome to apply: - Excellent command of the English language - The ability to liaise with clients at Managerial Level - Strong administrative skills and the ability to work in an environment where deadlines must be met - At least 2 years experience in a...

  • Customer Service Manager at PnP

    5 days ago

    Somerset West, South Africa Pick n Pay Full time

    Role Summary To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met and provide exceptional Customer Service and uphold the company values with the community. Requirements Matric / Grade 12 Must have a valid Driver's license code 08 12 - 18 Months Face-to-face Customer...

  • Customer Service Agent

    5 days ago

    Somerset West, South Africa DSL Telecom Full time

    We are looking for a Customer Service Agent, who will provide excellent customer service by effectively solving customer issues, complaints and inquiries with accuracy and efficiency to maintain high customer satisfaction. You need to be genuinely excited to help customers. You must be patient, empathetic, and have great interpersonal skills. An ideal...

  • Sales Customer Service Manager

    4 days ago

    Somerset West, South Africa Time Personnel Full time

    **Job Overview**: - **Application Deadline**: 3 January 2026 - **Job Location**: Somerset West, Western Cape - **Job Title**: Sales Customer Service Manager - **Education Level**: Diploma - **Job Level**: Management - **Minimum Experience**: 5- 7 Years **Sales Customer Service Manager - Somerset West.**: Are you a focused, driven manager who leads by...

  • Sales Customer Service Manager

    4 weeks ago

    Somerset West, South Africa Time Personnel Full time

    Sales Customer Service Manager – Somerset West. Are you a focused, driven manager who leads by example and can turn around and uplift the standard of underperforming customer service teams? Our global client specializing in operating systems, with their office based in Somerset West needs an independently managed individual who can mentor and consistently...

  • Sales Customer Service Manager

    7 days ago

    Somerset West, Western Cape, South Africa Time Personnel Full time

    Job OverviewApplication Deadline: 3 January 2026Job Location: Somerset West, Western CapeJob Title: Sales Customer Service ManagerEducation Level: DiplomaJob Level: ManagementMinimum Experience: 5- 7 YearsSales Customer Service Manager – Somerset West.Are you a focused, driven manager who leads by example and can turn around and uplift the standard of...

  • Sales and Customer Service Agent

    2 weeks ago

    Somerset West, South Africa ARC Business Process Outsourcing Full time

    Job Post Summary: Inbound and Outbound Sales Agent Key Requirements: - Neutral accent: Effective communication is crucial in this role, and a neutral accent is required to engage with a diverse customer base confidently. - Working Hours: The position is based on Eastern Standard Time (EST), ensuring smooth coordination with our target market. - On-site...

  • Dutch Speaking Customer Service Agent

    23 minutes ago

    Somerset West, South Africa ARC Business Process Outsourcing Full time

    **We are currently recruiting Dutch Speaking Customer Service Agents in the Somerset West/Helderberg Area.** **We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company.** **If you are tenacious, ambitious and well-spoken, you could benefit from extensive in-house training...

  • French Speaking Customer Service Agent

    23 minutes ago

    Somerset West, South Africa ARC Business Process Outsourcing Full time

    **We are currently recruiting French Speaking Customer Service Agents in the Somerset West/Helderberg Area.** **We are a Somerset based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company.** **If you are tenacious, ambitious and well-spoken, you could benefit from extensive in-house training...