Commercial Underwriter

16 hours ago

Cape Town, South Africa Risk Benefit Solutions Full time

**Introduction**

RBS is one of the largest Short Term Insurance brokerages in Southern Africa.

We are looking for Commercial Underwriters to join our team in Cape Town.

**Role Purpose**

Provide stakeholders with effective and efficient commercial lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy.

**Outputs**

Take appropriate action to minimise cancellations

Ensure retention targets are met

Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant

Build and maintain mutually beneficial relationships with internal and external stakeholders

Ensure and contribute to achieving own and company required client satisfaction targets

Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):

- General Enquiries such as but not limited to cover, products, processes etc
- New Business, Renewals, Endorsements and Re-broke
- Analyse clients’ portfoliosRequest, obtain and assess quotes from insurers

Request, obtain and/or provide clients with all required information and/or documents
Raise premiums
- CancellationsFollow retention processes

Cancel the policy on the system
Confirm cancellation request with the client
- RefundsRaise invoices

Request refunds from line manager electronically

Engage in timely and proactive communication with relevant client account executive regarding movements on the clients portfolio and servicing requirements

Ensure productivity targets are met

Adhere to company mandates

Participate and contribute in ad hoc projects

Keep accurate records

Live the RBS Values

**Desired Experience and Qualification**
- FAIS Compliant
- Excellent communication skills
- Excellent client service skills
- Attention to detail
- Computer literate
- 5 years Commercial Underwriting expereince (preferably at a brokerage)

**Salary**: R360,000.00 - R480,000.00 per year

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