Commercial Underwriter

2 days ago


Cape Town, South Africa Third Age Group Full time

This position will have full accountability for the underwriting of all Commercial policies, at every stage of the policy lifecycle i.e. from quote stage to amendments to renewal of these policies and will therefore require a certain level of discretion to be considered and applied.

Position Requirements:

- Grade 12 (Matric)
- FAIS compliant (RE5) - essential
- NQF4 Insurance related qualification - essential
- Minimum 5+ years’ experience in the short-term insurance industry, with a focus on Commercial Lines Underwriting within a brokerage
- In-depth knowledge of commercial lines products, risk assessment, policy wordings, and pricing structures
- Computer literacy - Microsoft Office
- Tial knowledge - advantageous
- Fully bilingual (English & Afrikaans)
- Excellent negotiation, communication, and decision-making skills
- Ability to work independently and manage small to large commercial portfolios

**Responsibilities**:
Internal Business Processes
- Underwrite and process new commercial lines business, policy amendments, endorsements, cancellations and renewals timeously
- Ensure all policy and client data is accurately captured on all internal systems
- Ensure strict compliance with all internal processes, industry regulations, legislative requirements and all insurer’s operational procedures
- Assist with internal system testing, audits, and process reviews as needed
- Adhoc related tasks as assigned from time to time

Customer Perspective
- Build and maintain effective relationships with intermediaries, brokers
- Provide expert technical underwriting and rating advice on Commercial Lines policies
- Ensure clear, accurate and professional communication on all policy matters within service delivery given timeframes (Queries, new business, endorsements, confirmations of cover, cancellations and renewals) to all intermediaries, brokers

Financial Perspective
- Maintain high accuracy standards to reduce mistakes and improve cost-effectiveness.
- Contribute to policy retention through proactive renewal management

Learning & Growth
- Keep up to date with market trends, product changes, and underwriting best practices through product, system, and compliance training
- Continuously seek opportunities to improve underwriting skills and knowledge
- Contribute positively to team culture through collaboration, teamwork and knowledge sharing

Work Location: In person

Application Deadline: 2024/03/30



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