Product and Pricing Head

Job Description

To create the vision, culture and strategic direction for the team and contribute to the business overall strategy Develop strategic relationships and lead transformation in the team. Influence the behaviour of the Department by leading and directing to ensure the Bank's financial performance is enhanced by exceeding agreed performance objectives Provide support in the successful management of the pricing and profit margins written on new and existing business Manage Product Pricing, Product research and development, Revenues, Costs and overall account profitability and Growing market share profitably

Hello Future Product and Pricing Head

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Private Core Banking, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

- Analyse and develop implementation plans against the forecasted financial budget
- Develop tactical budget for area of responsibility that minimise expenditure and manage costs
- Create, analyse and interpret budget Variance Reports to ensure financial planning and accruals are adjusted to accommodate changes in business operations Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area
- Monitor revenue growth for applicable income streams
- Determine targets for revenue growth Identify and implement on opportunities for revenue growth
- Anticipate and meet the needs of customers and commit to continuous development and entrenchment of a customer service culture
- Develop and implement practices which build service delivery excellence and implements efficiency models
- Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards Establish, manage and maintain sound relationships with stakeholders based on trust that builds the brand
- Drive continuous improvement in customer service delivery that prevent problems from arising in the future in a proactive manner Implement service delivery and efficiency models
- Enhance the service experience by ensuring the alignment of multiple service delivery processes and channels, and putting the customer first
- Introduce best practice customer service solutions and efficiency models
- Monitor and evaluate all customer touch points to ensure the effectiveness of customer experience
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
- Engage in cross-functional relationships to obtain and to provide work support Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
- Ensure integrated view and reporting of relevant business information
- Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes
- Ensure reporting of identified inconsistencies or opportunism
- Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately
- Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
- Maintain up to date knowledge of local and global trends Provide thought leadership and expertise
- Translate functional sales strategy into integrated tactical product, channel or delivery plans
- Ensure that sales strategies are aligned across the customer value proposition
- Implement and manage organisation capabilities that enhance business performance and profitability
- Achieve net profit growth for the business
- Track, control and influence sales activities with the specific aim to increase sales efficiencies of the team
- Monitor cost activities and collection of revenue and measure cost to income against set targets and put measures in place to address any discrepancies

You will have access to:

- Opportunities to network and collaborate
- A challenging working environment
- Opportunities to innovate

We can be a match if you:

- Have a relevant Business Degree or equivalent
- Have 8 to 10 years Senior Management experience is essential
- Execute defined business strategy by translating it into the business operations
- Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
- Be aware of, and responsive to local conditions
- Influence the development of appropriate organisational structures, capacity and delivery systems
- Lead a development culture where information regarding success