Team Leader
3 days ago
**Mission/ **_Core purpose of the Job: _**
- To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards. _
**Context**:
- Highly dynamic and fluctuating Telecommunications industry
- Call Centre BPO and outsource industry context
- Within the legal, regulatory and commercial environment of South Africa
- Highly competitive market with new and established competitors
- Fast moving industry; real time operations
- Context changes in terms of technology advancements and convergence
- Legislative changes
- Changes in consumer behaviour
- Shortage of skill
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Telesales Team Leader
1 week ago
Roodepoort, South Africa GBS Full timeAre you an experienced **Telecoms Team Leader** ready to grow your career with a leading name in the industry? We’re offering an exciting opportunity to join the **Head Office of a prominent telecommunications company based in Roodepoort**. We’re looking for a results-driven leader with a **proven track record in driving sales performance**, along with...
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Retail Team Leader
2 weeks ago
Roodepoort, Gauteng, South Africa Clothing Junction Full time R1 344 000 - R1 476 000 per yearRetail Team LeaderVictory Lab - WestgateOur sister company, Victory Lab, is seeking a dedicated and results-driven Team Leader.Key Responsibilities:Lead a team of sales associates to achieve sales targets and provide exceptional customer serviceManage store operations, including inventory management and visual merchandisingDevelop and implement sales...
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B2B Telesales Team Leader
2 weeks ago
Roodepoort, South Africa Talksure Pty Ltd Full timeJob title: B2B Telesales Team Leader Job Location: Gauteng, Roodepoort Deadline: December 11, 2025 Quick Recommended Links Jobs by Location Job by industries Job Description We’re looking for a dynamic Telesales Team Leader to lead, motivate, and develop a high-performing telesales team in a fast-paced contact center. Drive sales, coach talent, and shape a...
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Team Leader
22 hours ago
Roodepoort, South Africa Logic 360 Group Full timeWe are currently seeking the skills and expertise of a vibrant and energetic Team Leader (Dispatch Department) to assist with the day-to-day oversight of departmental activities and functions. Key Duties and Responsibilities (including but not limited to): - Assist the Manager/Supervisor in the coordination of the daily activities of the department -...
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Ict Team Leader Roodepoort, Johannesburg
4 days ago
Roodepoort, South Africa Talksure Pty Ltd Full timeJob Title: Sales Team Manager To manage a team of sales agents to ensure optimal sales performance and service deliverance within a leading Telecommunications corporate. Duties & Responsibilities Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales goals and communicating results and achievements Identify...
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Team Leader: Case Management
2 weeks ago
Roodepoort, Gauteng, South Africa AfroCentric Group Full time R250 000 - R500 000 per yearPosition Purpose:To lead the team and drive end to end processes in order to deliver a customer-centric business environment. Ensure that the operational area is aligned to Medscheme and client schemes strategic objectives. Provide holistic care that is personalised and accessible, managing the journey end to end. Commit to our service care charter striving...
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Contact Centre Team Leader
4 days ago
Roodepoort, South Africa South African National Blood Service Full timeThe incumbent will manage the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality standards. In addition, ensures optimal structuring of contact centre support...
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Strategic DC Operations Leader
2 days ago
Roodepoort, South Africa Decofurn Furniture Full timeA leading national furniture retailer is seeking a seasoned Distribution Centre Manager to oversee their core logistics hub. This mid-senior level role requires a strategic leader with 10+ years of experience in warehouse management, ideally within retail or FMCG. Candidates should possess excellent leadership skills and familiarity with Warehouse Management...
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B2B Telesales Team Lead: Drive Growth
2 weeks ago
Roodepoort, South Africa Talksure Pty Ltd Full timeA leading telecommunications company is seeking a dynamic B2B Telesales Team Leader in Gauteng, Roodepoort. The role involves leading, motivating, and developing a high-performing telesales team in a fast-paced contact center environment. Candidates must have Matric and at least 18 months of experience in a similar role, along with strong sales and coaching...
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Roodepoort, South Africa Pepkor Lifestyle Full timeA leading retail organization in Roodepoort is seeking a Front and Back Office Supervisor to lead a dynamic team and enhance customer satisfaction. The ideal candidate will have a Grade 12 qualification and at least three years of Retail Management experience. Key responsibilities include optimizing stock management, ensuring compliance with regulations, and...