Senior Manager: Corporate Services

**_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_**
**_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_**
**_Division._**

**_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_**

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**_ Operating Division : Transnet NPA_**

**_ Position Title : Senior Manager: Corporate Services_**

**_ Employee Group : Permanent_**

**_ Department : Port Operations_**

**_ Location : Durban_**

**_ Reporting To : Port Manager - DNR_**

**_ Grade Level : D_**

**_ Reference Number : 10297936_**

**_ Position Purpose:_**

Manage R&D process, initiatives, innovation projects, and collate data on service offering development vision, ideas and

technology and thereafter facilitate the development, execution, and monitoring of the operating model for the Port of Durban,

aligned to TNPA operations and the Transnet strategy as well manage developments and the execution of new business

development projects which is aimed at increasing shareholder value. Manage interaction with the port's stakeholders and

visiting delegations, manage the development and execution of a marketing operating model, outline customer asset

management and performance metrics and build a customer eco-system, driving experience reliability & innovation and

Building leadership, accountability, and service driven culture within the organisation.

**_ Position outputs:_**
- Manage the research, development, and innovation operating model for the port in alignment with the TNPA operating

model and Transnet research and Development Strategy.
- Develop and promote partnerships with local, regional, national, and international academic institutions to conduct research

on maritime related topics and any other sustainability or special project topics.
- Manage the register of all research, development and innovative solutions and initiatives and provide feedback to the Port

Executive Committee
- Work closely with industry associations like Freight Forwarders, Port Liaison Forum, Department of Economic Opportunities

in the KwaZulu Natal, Cargo Owners, KZN Business Chamber of Commerce, SAASOA on various measures to improve the
- Port of Durban global competitiveness, security, Customer - Value creation,Shared value creation and Shareholder Value

and undertake scenario planning to improve Port City global competitiveness
- Use the information from Research and development to form initiatives and include innovative ideas to inform the Marketing

Strategy which will increase Customer Value Creation in the Port.
- Scrutinise and analyse the global and regional trends per commodity and develop and execute New Business Development

initiatives.
- Manage innovation projects based on the port's Innovation

Pipeline to ensure performance expectations and Department objectives are met timely with the highest level of quality.
- Use the information from various shipping journals (Clackson, Drewry Shipping Consultants and UNCTAD Reports) to map

global trends and frame and inform the strategic direction of the port.
- Manage the process of collecting data on the shipping company's business intelligence as well as port's business

intelligence across all commodities.
- Work Closely with the other Departments on Data Analytics to provide basis of informing the development of a port strategy

and port development framework plans.
- Manage the process of synergy and smooth flow of systems and processes in the entire value chain to reduce the cost of

doing business and ensure the smooth flow of inbound and outbound freight through the port.
- Prepare and communicate the Research & Innovation product vision, new technologies, product ideas, and new ingredients

to higher management and to cross-functional teams to bring a proactive thinking regarding service offering and product
- development.
- Manage performance, talent management and succession

planning to the Research Development and Innovation team, Business Strategy team, Customer Relations Management
- Team, and New Business Development Team.
- Develop the Port of Durban's strategy, considering the

overarching Transnet strategy and TNPA operating model.
- Develop a marketing strategy with the emphasis on stakeholder engagement for the Port of Durban.
- Manage the process of developing a corporate plan for the port and monitor the execution of corporate plan initiatives.
- Co-ordinate with the relevant stakeholders (internal and external) to facilitate the implementation of the marketing strategy

and CRM strategy to increase customer value creation.
- Develop the 'roadmap' for delivery of