IT Slims Coordinator

Company Description

We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.

**Job Description**:
SGS is looking for a seasoned IT Coordinator who will be responsible to support laboratories with LIMS - coordinating issues, functionality and improvements of the system. **Chemistry and/or Laboratory** background is **ESSENTIAL**

**Primary Job Responsibilities**

Reporting to the IT Manager, you in the role, are expected to:

- Supporting of the various LIMS system in multiple Laboratories, on a technical and functional level
- Implement IT projects in the region and objectives of the information technology needs of the company to ensure the computer capabilities are responsive to the needs of the company's growth - including configuration of LIMS systems for new and existing sites
- Providing bi-weekly project updates for new LIMS projects
- Manage Configurations
- Support Computer Operations
- Install Hardware/Software
- Implement Projects
- Test Hardware/Software
- Support Users
- Establish company infrastructure to support and guide individual divisions/departments/sites in computing and information technology efforts
- Evaluate overall operations of computing and information technology functions and recommend enhancements
- Control the quality, timeliness and costs of the (IT) projects
- Ensure the security of the information systems, communication lines, and equipment
- Assist with implementation, support and revision of all back-up and disaster recovery procedures and plans
- Identify emerging information technologies to be assimilated, integrated, and introduced within the company

**Qualifications**:
**Experience**
- ** A MUST HAVE** - Chemistry and/or Laboratory experience
- Laboratory software experience is a definite requirement
- Minimum 3 years IT experience in a client and system support capacity
- Experience with implementation of information technology integrations like CCLAS, Starlims, LabVantage or SLIM
- Laboratory experience in a commercial Laboratory environment - A MUST
- Server hardware and software support experience
- Database support experience

**Qualification**
- Matric (Grade 12)
- Relevant A+/N+ or MCDST University Degree or Diploma or equivalent professional Qualification - and/or 3 years proven experience in the sector or within the company in the functions, knowledge, skills and experience sufficient to be recognized as a qualification through Recognition of Prior Learning (an advantage)
- MCSE will be an advantage
- Network operations knowledge
- Portal support knowledge (MS Share point portal)
- Valid driver’s license & reliable vehicle

**Required Skills**:

- Computer and Information Literacy
- Good Interpersonal Skills
- Ability to support the IT environment; i.e. availability of data and systems, usage of tools to support and improve the implemented systems and client base as well as to keep the infrastructure updated
- Ability to coordinate computer operations and projects
- Microsoft Office Product Suite
- Excellent Telephone Etiquette
- Have an instinct for issue identification and implement the appropriate solutions
- Be practical without compromising on quality
- Ability to work independently without continuous support
- Analytical and creative minded
- Strong communication skills
- Ability to take control of the environment. Be responsible
- Set high standards for him
- or herself and team members
- Extremely well organized to support the entire spectrum of information technology operations
- Must work well under pressure
- Strive for continuous improvement
- Flexibility to travel and work long hours
- Fluent English. Regional preferred language is an asset

Additional Information
**Remuneration**:
Full time permanent position with competitive salary, training and development, internal promotions, travel and responsibilities and an interesting global working environment. SGS also offers a highly competitive and attractive benefits package.

**Note**:
All appoints are made inline with our employment equity plan.