Specialist - Risk Audit and Finance Controls.finance

Title: Specialist: Specialist Risk, Audit & Finance Controls

Number of subordinates: 0

MTN Job Level: 2

Location of the job:
Johannesburg, SA

Solid Reporting Line:
Manager: Risk, Compliance & Governance

Dotted Reporting Line:
None

1. Mission/Core purpose of the Job

MTN is looking for a bright mind that will be responsible for in depth analysis of credit risk data across the entire credit lifecycle of the post-paid customer base, including consumers as well as businesses. Analyses done within this team support fact-based decisioning within the credit vetting process, billing, debt collection as well as other credit risk management activities. Furthermore, the role will entail predictive modelling to enable proactive credit portfolio management.

2. Context (Global influences, environmental / industry demands, organisational mission etc.)

Organisational Mission

MTN is evolving from a mobile communications provider to a digital platform operator where innovation, operational and commercial excellence is critical for success. To excel today and sustain future growth, MTN must develop the required capabilities internally to provide the market and customers with EPIC experiences, products and services which fulfil the belief that everyone deserves the benefits of a modern connected life.

Global Influences / Environmental & Industry Demands
- Highly dynamic and fluctuating Telecommunications industry
- Highly competitive market with new and established competitors
- Fast moving industry
- Legislative changes
- Legal parameters set by the insurance industry
- Rapid pace of digitalization
- Prevailing economic pressures affecting staff and customers
- Fluid complexities of customer expectations and demands
- Prevailing economic pressures affecting staff and customers
- Fluid complexities of customer expectations and demands

3. Key Performance Areas: Core, essential responsibilities / outputs of the position (KPAs)

Key Deliverables

Operational Planning
- Monitor and update the operational compliance universe.
- Taking primary responsibility for design of and implementing of systems and controls to ensure compliance with all relevant legislation and regulations impacting Credit Risk and billing section.
- Develop action plans to respond to regulatory changes and to address shortfalls in compliance Land Scape of credit risk and billing department.
- Implement and report on the operational compliance risk management plans.
- Implement and report on the operational risk and governance action plans.
- Deliver on the set operational targets and objectives.
- Support the drives of best practice, continuous improvement and innovation at process and procedure level within the credit risk and billing department.

Risk Management
- Implement monitoring tools to ensure team compliance to relevant policies, procedures and legislative requirements.
- Implement and monitor risk and governance policies for the credit risk and billing department.
- Analyse industry trends in risk, compliance and governance assessment.
- Support the implementation of a tool to assess the compliance maturity levels of the Credit Risk and Billing.
- Co-ordinate risk register updates.
- Monitor operational risk and update register.
- Implement, monitor and report on the compliance risk management plans.
- Monitor and update Compliance Universe for credit risk and billing department.
- Implement programmes to improve the compliance maturity level of credit risk and billing department.
- Conduct ongoing training on regulatory landscape.
- Provide compliance guidance were required.

Audit
- Co-ordinate financial audits (internal and external).
- Follow up on open audit findings and ensure closing thereof.
- Monitor implementation of proposed remedial action.
- Assist management in the development controls for prevention of recurrence/repeat of audit findings.
- Perform periodic reviews to assess effectiveness of existing controls.
- Perform analysis to measure and assess control maturity levels.

Finance Controls
- Develop tool to monitor existing financial controls.
- Monitor compliance to reporting standards.
- Assess, and report of financial controls adequacy levels.

4. Job Requirements (Education, Experience and Competencies)

**Education**:

- 3 years’ relevant tertiary qualification in either Commercial Studies, Regulatory compliance or Legal studies.

**Experience**:

- Minimum of 3 years’ experience in Legal or Compliance management or related functions.
- Proven experience and good working knowledge of regulatory compliance management processes and techniques, including identifying, creating, establishing and maintaining a regulatory universe, implementing of risk management plans, creating a monitoring program, drafting of policies, implementing and performing compliance training.

Behaviours and competencies:
Head - Big Picture Focus (20)
- Conceptual Thinker - Executes tactical plans to achieve strategic requirements
- Problem