Sales Manager

7 days ago

Westville, South Africa Talent Engine Full time

**Core Responsibilities**:
Team Leadership & Development
- Lead, coach, and mentor the sales team to achieve individual and collective targets
- Conduct weekly sales meetings with structured agendas, documented outcomes, and clear communication to executive leadership
- Perform monthly 1:1 performance reviews with each team member, documenting targets, progress, and development plans
- Approve commission schedules and ensure accuracy in performance-based compensation
- Provide ongoing training and capability development

Sales Operations Management
- Oversee daily sales activities with tight control and departmental alignment

Manage and monitor the sales pipeline including active OEM engagement and client retention analysis
- Take ownership of key client meetings, particularly at senior executive and OEM levels
- Develop and document robust sales processes to ensure consistency and scalability
- Ensure strict adherence to standard products, pricing structures, and approved contracts

**Strategic Sales Management**:

- Create sales strategies aligned with business goals and communicate effectively at executive level
- Identify new business opportunities through systematic market analysis
- Analyze market trends and competitor insights to inform strategic decision-making
- Collaborate effectively with marketing, operations, finance, and other internal departments
- Gather systematic client feedback on pitches, satisfaction levels, concerns, and market requirements

**Performance & Accountability**:

- Drive consistent achievement of KPIs and revenue targets
- Provide regular, structured reporting on sales performance, pipeline status, and strategic initiatives
- Investigate client departures and implement retention strategies
- Handle escalated client complaints and OEM communications

**Requirements**:
**Essential Requirements**:
Education & Experience
- Grade 12/School Leaving Certificate (essential)
- Sales/Marketing qualification (essential)
- 7-10 years sales experience with minimum 3 years in leadership/management role
- Proven track record of consistently meeting/exceeding sales targets
- Experience managing and coaching high-performing sales teams

Industry Knowledge
- Online marketing industry experience (website design/development, PPC, SEO, banner advertising, reputation management, ad creation) - highly advantageous
- Motor industry experience - essential

Skills & Competencies
- Strong leadership and people management capabilities
- Excellent communication, negotiation, and interpersonal skills
- Strategic thinking with ability to translate goals into actionable plans
- Strong self-management and organizational abilities
- Problem-solving orientation with results focus
- Excellent command of written and spoken English
- Fair command of written and spoken Afrikaans

Practical Requirements
- Valid driver's license and own vehicle (essential)
- Own laptop and reliable internet connection (essential)
- Regular travel required for in person client meetings, market development, and team management

Key Success Metrics
- Achievement of revenue targets and KPI performance
- Team performance improvement and retention
- Pipeline growth and conversion rates
- Client satisfaction and retention metrics
- Quality and timeliness of strategic reporting
- Adherence to pricing and process standards
- Cross-departmental collaboration effectiveness

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