IT Administrator

Gauteng
Hybrid
Permanent
Join a Technology company in a role that will have you work on both internal and external technology.
The IT Administrator will be responsible for maintaining the company's IT Infrastructure, while also providing Technical Support to End-users. The IT Administrator will play a critical role in ensuring that all the companies Technology Systems are running smoothly and that employees are provided with the Technical Support they need, both nationally and for their counterparts across the globe.
Duties
Setup and configuration of end-user computers and creating of user accounts
Manage, maintain, and update site copiers, and printing machines
Install software, maintain and introduce training as needed
Maintain and secure passwords, file system security and data integrity for Desktop environment
Reporting to customers and staff on issues and resolutions
Troubleshooting and diagnosing issues to get them resolved
Ordering of computers and ensuring that backup hardware is available for spares
Managing IT Service Desk System
Documenting Policies and Procedures within the IT department
Weekly and Monthly Reporting on IT Environment
Completion of Daily & Weekly Checklists
Monitoring the internet connection for Security risks
Employing the latest Security Protocols
Monitoring the Local Area Network (LAN) for threats or errors
Provide 1st and 2nd line responses for users requiring assistance with Information Technology issues and problems
Conduct Network troubleshooting to segregate and identify general Network problems
WAN & LAN Support between branches and sites
Support and maintain uptime of all Servers (Includes server & network maintenance
- over a weekend)
IT Asset Management
Minimum Requirements
Diploma or Degree in Information Technology

**Preferred Certifications**:
Microsoft Certified Systems Administrator (MCSA)
CompTIA A+ & N+
4+ years experience in an IT Administration position
Excellent verbal and written communication skills, coupled with good interpersonal skills
Client centric attitude always

**Not negotiable**: Drivers license and own car
Ability to perform Server & Network Maintenance work after hours/ over a weekend, when required
Proven Previous Experience with (or similar)
Veeam Backup & Replication
Microsoft Office 365 (including SharePoint & MS Teams)
All Windows Server Platforms
Microsoft Windows 10, 11
SQL Knowledge (huge bonus)
Mimecast
ESET Antivirus
Active Directory
Virtual Server (Microsoft Hyper-V)
Network Experience
Firewall Experience
Access Control
Helpdesk Systems (ManageEngine)
Knowledge of all forms of connectivity e.g. Wireless, 3G, VPN, Fibre, etc.
VOIP Experience
Knowledge of IT Best Practices (including Change Control, Implementations)