Human Capital Assistant
1 week ago
-Introduction
Role Purpose
Execute various administrative processes and support the HC team in delivering a consistent HC service that facilitates and supports the employee journey.
Requirements
- Matric
- Post matric qualification in business, human resource, and social science.
- 2-3 years Human Capital administration experience
- 2-3 years of experience in the Financial/Insurance industry
Duties & Responsibilities
- Support the recruitment process by performing administrative tasks and utilising the recruitment system.
- Support the employee referral process by fielding employee referral submissions, conducting referral phone interviews, tracking all referrals, and submitting qualified referrals to the relevant stakeholders.
- Book and coordinate the logístical arrangement for the recruitment and assessment process (interviews, meeting rooms etc.).
- Capture and maintain employee and position management data on the relevant system and ensure that data quality and integrity standards are adhered to
- Compile employee documentation and ensure that HC documentation is timeously and accurately submitted to the relevant stakeholders.
- Coordinate and support the on-boarding for new employees in line with the on boarding practice and within agree timeframes.
- Arrange benefits information sessions (EVP, medical aid and retirement scheme) for all new employees to assist with their financial wellness choices.
- Proactively support employees by coordinating access to financial advisors who can support their financial wellness needs.
- Coordinate and support the exit of employees to ensure the employee experience remains engaging and risk are mitigated.
- Provide guidance and advice on HC processes and benefits (such as performance excellence, annual increase, bursaries, maternity leave, leave surrender, long service etc.) and employee benefits
- Coordinate logístical arrangements for the employee relations process.
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving career development
- Identify solutions to enhance cost effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
Competencies
- Teamwork
- Accountability
- Attention to Detail
- Deadline driven
- Business Acumen
- Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
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