Regional Manager

**Regional Manager**: The position for a Regional Manager is vacant within the Fidelity Security Services Group - Specialised Services Department, reporting to the General Manager. This position will be responsible for the provision of security services to oversee all Operations and based at the Helderkruin Branch. **Minimum Requirements**: - Matric/Grade 12 Certificate or equivalent. - PSIRA Grade A/B registered. - Valid Driver’s License with own reliable transport is required. - At least 5-10 years’ experience in the Security & Protection Services Industry especially within the Mining Security Sector. - Working knowledge of the Firearm Act and Firearm competency for Business Purposes. - Health and Safety experience. - Staff management experience is required. - Computer literacy with expert knowledge of the complete Microsoft package. - Sound planning, administration, interpersonal communication, and client liaison skills are required. - Developing of policies/procedures and SOP’s. - Strong leadership and organisational skills as well as good interpersonal and communication skills are essential. - Great understanding of Security Management statutory requirements and dynamics. - No criminal record or any pending cases. - Medically Fit. - Willing to travel Nationally. **Requirement / Function**: **Investigations**: - Ensure a Management Prelim reports are compiled within 24 hours post all incidents. - Ensure a Management update reports are compiled 5 working days post all incidents. - Ensure a Management Final reports are issued within a month post all incidents. - Make findings and recommendations on all incidents that occur in your region. - Review investigation reports for management. - Ensure prevention of similar incidents and losses in region (Propose possible counter measures and supply relevant Quotes). - Ensure control measures implemented in region. - Ensure recommendations accepted. - All Incidents reported and logged on CR 360. - Incidents documents and photos loaded on CR360 and put to "Completed status". - Submit investigations report to client. - Discuss and agree root cause off incident with Client. - Implement corrective action on root cause findings. - Successful action taken by FSG Branch Management in region. **Operations**: Internal Customer satisfaction in region. Manage all OA Service Evaluation - Reports obtained / managed on exception based - everything under 90%. - Ensure 15 DC/Warehouse visits per month of your region. - Ensure 4 after hour visits per month of your region. - Ensure Weekly meetings with the client as and when required. - Ensure Monthly Minuted meetings with the client and site executive team. - Combine all captured information of region accurately monthly on the platform provided to yourself and submit by the 01st of each month. - Attend to ADHOC requests as and when required. - Compliance Site Instructions/SOP’s (Signed off). Reviewed weekly to ensure it is still relevant. - Site Risk Assessment (Last SRA done). Reviewed on site visit to ensure it is still fit for purpose (Feedback to be supplied as part of the monthly Client KPI meeting). - Site Safety File (implemented) current. - Summary of Security / FSS Site Inductions & Medicals confirm still updated. - FSS Staff Files (Site Files) ID, PSIRA & Certified ID Copy etc. - Officer PPE issued and in good condition. - SD6 Duty Rosters. ADHOC postings (Report on ADHOC postings to National Contracts Manager and Client). - Managing compliance on all the ABInBev WhatsApp Groups. - Polygraph Testing / Discrepancies actioned. - Training plan for year develop for guards updated and relevant. - Post Specific Training. - SHE Induction Training completed. - COVID-19 Training (When applicable). - Fire Fighter & First Aid Training. - Alcohol Tester Training. - FSS Employees issued with ABInBev Access Cards. - Guard Patrolling System / Active Track & Panic Button working. - Active Track Daily Reports reviewed and managed accordingly. - Equipment (Torches etc.) Total working condition. - External Armed Response / Panic Buttons working. - Electric Fence - working and tested each shift. - Electric Fence alarms and strobe working. - Fire Alarm System / Control Panel in working condition. - CCTV Cameras (Total on site). CCTV Cameras in working order. - Are all Scanners in working condition. - Supervisory After-Hours Visits. - Management of Branch After Hours Visits. - Management of Branch Site Visits OB / Register in place. - Site walk about inspection ID any new risks during visit. - Site Test on SOP are up to date with a pass rate of >90%. - Cancom scanning done on all trucks entering and exiting site. - Technical Tracker to be completed and maintained for new equipment / repairs Forwarded to client on a weekly basis (Critical matters to be addressed immediately). - Compiling of special instructions as and when required i.e. After Hour Access - Procedures to High Risk Sites etc. - Track and resolve all pending Claims.