Talent Recruitment Consultant

**Introduction**
- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities, and businesses.

**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.

**Role Purpose**
- Provide talent sourcing and recruitment services in order to support the business’ current and future scarce and critical talent requirements that will enable the business to meet its objectives.

**Requirements**:
**Qualifications**
- Bachelor’s degree or diploma in HR, Behavioral Sciences, Industrial Pyschology or Business.

**Experience**
- At least 3 years of experience in talent sourcing or recruitment.
- Experience and knowledge of HR practices and legislation.

**Duties & Responsibilities**

**Internal process**:

- Collaborate with business stakeholders and the Human Capital (HC) team to determine talent requirements aligned to scarce and critical capabilities.
- Provide guidance and consult with stakeholders to determine, plan and forecast current and future talent and recruitment needs based on industry insights and internal trends.
- Manage the full recruitment cycle acting as a key contact and adviser throughout the process in proactively sourcing and identifying top talent for various roles and functions within the business.
- Keep abreast of trends in the labour markets and financial service industry and share best practice and expertise to guide and influence hiring decisions.
- Analyse and utilise metrics and data in order to manage, report on and accurately measure the effectiveness of sourcing and recruitment processes and enhance them when necessary.
- Facilitate offers and pre-employment processes to ensure a smooth onboarding experience.
- Coordinate and participate in hiring events such as career or job fairs, external recruiting, and other networking events.
- Participate in workforce planning meetings and implement strategies to achieve recruitment or talent objectives.

**Client**:

- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service-level agreements applicable to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales service.
- Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.

**People**:

- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption, and maximize productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisational values.
- Select and recruit suitably qualified talent in line with Employment Equity principles and MMH culture.
- Drive a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
- Enable a learning culture whereby information regarding successes, issues, trends, and ideas are actively shared between team members.
- Effectively manage performance within the team in order to ensure business objectives are achieved

**Finance**:

- Identify solutions to enhance cost-effectiveness and increase operational efficiency
- Manage financial and other company resources under your control with due respect
- Control the budget for the area, including the authorisation of expenditures and implementation of financial regulations.
- Manage high-risk and problematic financial issues in the area of accountability and contribute to the development of policy.

**Competencies**
- Business acumen
- Client commitment
- Drive for results
- Leads change and innovation
- Collaboration
- Impact and influence
- Self-awareness and insight
- Diversity and inclusiveness
- Sense of urgency
- Analytical thinking
- Commercial thinking