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Lead Agent
2 weeks ago
We have an exciting opportunity for a young and energetic person to join our Contact Centre.
Duties and Responsibilities:
- Someone who can deliver high-quality customer service by finding the right vehicle that suits the needs of our customers through a lead qualification process
- Someone with a sense of urgency and the ability to prioritize
- Excellent telephone mannerism and listening skills
- Someone with a passion for the telephone
- Reliable, hardworking and willing to learn
- Positive attitude
Key Competencies and Skills
- Strong verbal and written communication skills
- Problem analysis and problem solving
- Customer service orientation
- Team work
- Stress tolerance
Further requirements:
- Grade 12
- Valid SA Driver's License
- **
Fully bilingual in English and Afrikaans**
- Previous vehicle sales and Customer service experience preferred
Package related information:
- 15 Days Annual Leave
- Basic Salary + Commission
- Company cellphone and laptop
- Momentum FundsAtWorkProvident Fund