Client Maintenance Administrator

**Introduction**

Momentum Securities provides a full range of stockbroking services supported by strong management and administrative capabilities. We pride ourselves on product innovation and client service. One of our key strengths is our ability to devise solutions for your individual needs, with all of our expertise at your disposal. We provide a full range of stockbroking solutions including; traditional trade executions (non-discretionary/self-managed portfolio), an advisory portfolio, full service stockbroking service into all of the frontier markets of Sub-Saharan Africa and specialist research integrating both a macro and micro market view.

**Role Purpose**

The purpose of the Client Maintenance administrator role is ensure the accurate opening and maintenance of client trading accounts.

**Requirements**:

- Qualifications:
- Matric
- Relevant qualification will be an added advantage.

**Experience**:
- 2-3 years’ experience in a similar role in the financial services industry (Stockbroking experience will be

an added advantage)- Working knowledge of processing FICA documents and mandates
- Proficiency in Microsoft: Windows: Word and Excel
- Knowledge of JSE related processes and systems.

**Duties & Responsibilities**
- Opening of clients’ accounts
- Opening of non-controlled accounts
- Accurately captures the account information provided by the client onto the relevant system
- Request authorization of new accounts from the relevant authorizers.
- Accurately Capture the SSI (Standard Settlements Instructions) details onto the relevant system and monitor the status to check that the details are verified.
- Once the account if created, forward provide the details of the account to the Portfolio Manager and Client Services department.
- Ensures that the mandate is signed by the authorized person
- Opening of controlled accounts
- Ensure that all the required information is received and the necessary regulatory checks have been completed before opening the client’s account.
- Capture the correct information received, load onto the relevant system to create the client’s account.
- Ensures that the mandate is signed by the authorized person
- Onboarding SBL (Securities Based Lending) Facility
- Ensure the information approved by the team leader is accurately captured on the relevant system.
- Correctly load the SBL contract onto the relevant system to ensure that it is accurately linked to the correct client account details.
- Maintenance of Clients’ accounts
- Changes on the client’s account
- Capture the verified information provided by Accounts Verification Officer for account amendments.
- Request authorization for sign off on the changes made and forward the final account details to the
relevant stakeholders.
- Ensure the accurate loading of Portfolio Management fee is linked to the correct client account is
done as per the mandate.
- Ensure that the client’s account does not have any holdings before closure on the systems used
and close the account.
- Additional ad-hoc duties
- Assist with the collection of information required for auditing
- Create Partner Codes
- Ensure that all the accounts documents are saved on the relevant drive.

**Competencies**
- Ability to communicate well with others (Written and Verbal)
- Relating and networking
- Adhering to principles and values
- Coping with pressure and setbacks
- Planning and Organising
- Delivering results and meeting customer expectations
- Following instructions and procedures