Manager Inventory

Min 6 years relevant experience in a warehouse environment
- Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
- Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
- Min 3 years proven skills in Planning, Organizing, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
- Excellent communication skills and ability be able to communicate assertively at all levels internally and externally.
- Min 3 years people management experience.
- Strong attention to detail and high quality of work.
- Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
- A sound understanding of the Supply Chain.
- Commercial acumen to understand our inventory related contractual SLAs with clients and our liability in the event of non-conformance.
- Good interpersonal skills for client account management.
- A good understanding of MRP and inventory management principles
- Very good mathematical & analytical skills
- Own vehicle and drivers license
- Ability to work extended hours / after hours
- Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution Audit preparation, execution and support relating to internal and client inventory audits.

**Added advantages for this role**
- FMCG and Pharma experience & understanding
- Project management experience
- High EQ
- Effective leadership skills
- Excellent client relationship history
- System enhancement experience
- Team involvement
- Deadline Driven
- Self-Motivator
- Ability to work under pressure
- Strong attention to detail
- Ability to plan long term
- Negotiation and conflict management skills

**Main purpose of the role**
Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution center, in order to consistently exceed all inventory related SLAs with clients.

**Duties and Responsibilities**
Commercial and Client Focus:

- Understand the customers business
- Understand the customers customer requirements
- Develop a strong, trusting relationship with clients
- Deep understanding of contractual SLAs & KPIs
- Adherence to HSE compliance and responsibilities
- Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
- Create and maintain various reports in line with KPI and contractual obligations.
- Control, action, investigate and complete CAPA documents if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
- Complete daily system checks to ensure all data to and from the client system is working;
- Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours; Inventory Management:

- Proactively control the risks associated with inventory.
- Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
- Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
- Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that the company and client systems are always aligned
- Control the security over inventory which could result in loss, theft or misappropriation, etc.
- Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes inline with the KPI and contractual obligations.
- Ensure Material Master and Bin Master is maintained, updated and actioned as required.
- Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
- Ensure inventory processes are followed in operations and admin
- Manage system enhancement process
- Ensure Returns are processed quickly and accurately
- Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed;
- Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries. Subordinates:

- Roles and Responsibilities: Ensure that your subordinates have clear job descriptions in place indicating their detailed roles and responsibilities;
- Performance Management: Ensure that all key subordinate deliverables are performance measured and managed;
- Leadership and motivation: Ensure that you are fair and consistent with your staff, lead by example and keep them well informed of company objectives and relevant news;
- Training and Development: Ensure that your subordinates are multi-skilled in their roles and receive relevant internal and external training