Administrative Assistant
2 weeks ago
**Responsibilities**:
- Student administration and communications:
- Supporting current and prospective students by resolving inquiries effectively and in a timely manner;
Providing support to all students and refer complicated matters to the client service centre;
Assisting students in the registration process;
- Communicating registration requirements and deadlines for submissions to all students;
- Capturing student records on PeopleSoft;
- Module administration:
- Booking venues for all SHSPH modules;
Solving problems regarding duplicate bookings, incorrect codes etc;
- Student’s summaries and marks:
- Entering student information for finalist;
- Compiling and providing academic records for finalist;
- Compiling and providing letters to all finalists;
- Student graduations:
- Supporting the graduation process;
- Fielding all questions and enquiries regarding graduation process;
- Attending graduations and providing the necessary support as required by the faculty;
- General office management:
- Being efficient in telephonic conversations to communicate with staff, students and external stakeholders;
- Performing general office duties necessary for service delivery;
- Liaising with staff within the faculty, the broader university, other departments and relevant support services;
- Operational and ad hoc activities
- Serving as Occupational Health and Safety (OHS) representative in the School;
- Carrying out intermediate administrative or other tasks assigned by the Chairperson and/or line manager.
**Requirements**:
MINIMUM REQUIREMENTS:
- A relevant three-year Diploma with one year experience in office and student admiration in a tertiary environment;
OR
- Grade 12 with three years’ experience in office and student administration in a tertiary environment.
REQUIRED COMPETENCIES:
- PeopleSoft;
Ability to prioritise own workload and work with minimum supervision;
- Excellent English language skills (read, write, speak).
Requirements - Strong writing, documentation, and speaking skills - Ability to learn new skills and assume new responsibilities - Ability to work cooperatively in a team environment - Background check results satisfactory to SEL - Negative drug test result(s)
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