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Client Data Administrator: Temporary
3 weeks ago
**Who are we?**
Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides strategic direction, coordination and support to the four clusters, as well as performing governance oversight that includes assurance provided by second line of defense functions in SLS, to enable us to meet our business objectives.
**What will you do?**
- Updating of client information will be a key responsibility and thus would assist on the client data mailbox and help update client information on the Client Data System.
**Main Responsibilities**:
**Client Data Maintenance**
- The Client Data Administrator will search the system to find amongst the documentation on record whether there was any client information provided that was not captured and will then update the client record.
- The Client Data Administrator needs to ensure that the latest personal information is updated on the data system as received from the client data mailbox
- Assist the Operational Data Stewards in obtaining client information and updating the data record
- The Client Data Administrator need to adhere to the Sanlam Group Data Governance Policies, Data Governance implemented within the business, the Regulatory requirements that govern client data.
- Investigating irregularities
**Data Subject Participation**
- The Client Data Administrator needs to assist the Operational Data Stewards in communicating with the various business units within Retail Affluent in obtaining a client portfolio or requesting the client data to be deleted on record.
- Once the necessary information is obtained from the various business units, to consolidate this information and then communicate the feedback to the client timeously.
**What will make you successful in this role?**
**Qualification and experience**
- Grade 12, tertiary education will be an advantage
- At least 2-year administration experience
**Role competencies**
- A Team player with the ability to work independently
- Excellent communication skills
- Performance driven
- Client focused
- Detailed orientated with exceptional accuracy
**Skills**
- Attention to detail and accuracy
- Data collection and processing of transactions
- Reporting and administration
- Client centricity
**Knowledge and Skills**
- Processing transactions and conduct simple calculations
- Data collection and analysis
- Record keeping, filing and maintenance of databases
- Maintain work standards and quality verification
**Personal Attributes**
- Plans and aligns - Contributing dependently
- Communicates effectively - Contributing dependently
- Action orientated - Contributing dependently
- Optimises work processes - Contributing dependently
**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.
**Core Competencies**
- Being resilient - Contributing dependently
- Customer focus - Contributing dependently
- Collaborates - Contributing dependently
- Cultivates innovation - Contributing dependently
- Drives results - Contributing dependently
**Turnaround time**
**Closing Date for Applications: 25 July 2025**
**Our commitment to transformation**
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.