Manager (Contact Centre)
1 week ago
**Job Purpose**:
To deliver an effective and efficient service to the customers of the municipality.
**Key Responsibility Areas**:
Participation/involvement in strategic issues.
Managing the call centre and correspondence branch.
Performing a public relations role for the department.
Managing and control branch staff.
Performing financial adjustments.
Controlling branch budgets.
Representing the department.
Undertaking related assignments.
**Essential Requirements**:
Relevant tertiary qualification (NQF 6/7).
4 Years relevant experience.
**Preferred Requirements**:
Relevant post graduate qualification (NQF Level 8).
6 Years relevant experience.
**Housing Subsidy**:
Yes**
Leave**:
Yes**
Medical Aid**:
Yes**
Other Allowances**:**
Pension Fund**:
Yes**
Remuneration**:
R 676 745.00 - R 855 950.00 p.a**
13th Cheque**:
Yes
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