Human Resources Generalist

**Human Resources Generalist Job Description**

**Job purpose**

The purpose of this role is to support the HR Manger in providing a professional and efficient HR service to managers and employees. You will be required to assist internal clients with HR advice, ensure that HR policies, processes and procedures are implemented and take responsibility for core HR functions such as Learning and Development, IR and Recruitment among others.

**Job Duties**

**Industrial Relations and employee engagement**
- Assist in all IR and ER-related matters.
- Handling grievances of employees and recommending/implementing appropriate disciplinary measures.
- Identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counselling of staff
- Assist with preparing for and representing the company at CCMA as and when required.
- Handling of Retrenchments, medical boarding, sensitive conflict resolutions, performance improvement plans, and job satisfaction surveys with providing solutions to Senior Management.
- Swiftly attend to all employee matters and endeavours to practice a hands-on and proactive approach to dealing with employee matters.
- Offer professional advice to Management regarding the most appropriate action to take for employee non-conformances and other performance diversions.
- Ensure the sanction opposed on employees for misdemeanours are in line with the company’s Disciplinary Code of Conduct and in doing so, mitigate any risks to the business.
- Proactively attend to abuse of the sick leave and other absenteeism matters by extracting reports from the HR system.
- Investigate and report on the route cause analysis of chronic IR matters, absence, abuse of sick leave, deductions for negligence etc and provide feedback to Senior Management with solutions.
- Analyse monthly staff movement to identify trends and or concerns and raise with HR Manager.
- Interpret and notify employees and management on Labour Legislation and related amendments.
- Ensure performance management is conducted effectively by Management and support Management in understanding the process.
- Identifying and clarifying performance problems; evaluating potential solutions; implementing selected solutions; coaching and counselling of staff.
- Conduct exit interviews and record findings in a report.
- Address areas of concerns identified during exit interviews with the relevant Manager.

**Performance Management**
- Conducting job analysis and job design to determine staffing numbers, skills and needs to meet departmental and company objectives.
- Analysing the skills and qualities required for each job and developing job descriptions and duty statements.
- Linking job descriptions to the performance management system and compensation and benefits.
- Advising on remuneration including employee benefits and promotions.
- Assisting with performance evaluations.

**Statutory Reporting**
- Assist the HR Manager in Employment Equity reports and plans to Department of Labour, EEA2, EEA4, EEA13, and five-year plans.
- Act as the Employment Equity Co-Ordinator and handle all arrangements in preparation for EE Committee meetings.
- Assist the HR Manager in the preparation and submission of WSP/ATR to various SETA’s.
- Support the BBBEE verification and audit process through timely submission of employee and skills reports.
- Claiming of Mandatory and Discretionary grants from SETA for leadership and training.

**Training and Development**
- Identify skills gaps and arrange for training facilitation and ongoing talent management.
- Drive internal training excellence through LMS systems and online courses.
- Advising management on career development, work matters, industrial matters, and personal problems.
- Run regular workshops and information sessions to the Management Team.
- Regularly update the Induction presentation for currency and relevance.
- Train all new starters on the HR System and conduct refresher training.
- Identify priority skills and plan budget.
- Facilitate learnership programmes and oversee success of the learnership programme from start to end.
- Ensuring that succession plans are implemented in collaboration with leadership development as well as performance management.

**Recruitment and Selection**
- Ensure vacancies are filled in the shortest amount of time with creation of correct Job Grading and Job Profiles.
- Develop role profiles and liaise with management on updating job specifications.
- Identifying and communicating the need to recruitment.
- Ensuring that fair selection practices are implemented.
- Liaising with recruitment personal and or agencies.

**Qualifications**
- Bachelor of Technology or Undergraduate Degree in Human Resources
- Honours preferable

**Experience**
- Minimum five to eight years relevant experience in HR generalist and HR administration functions
- Experience working with managers and decision makers

**Skills and Knowledge**
- MS Office