Learning and Development Co-ordinator

3 days ago

Pretoria, South Africa Finbond Mutual Bank Full time

At Finbond Mutual Bank, we are dedicated to fostering a culture of continuous learning and development. As a leading financial institution, we recognize the importance of nurturing talent through our learnership/training programs. We are seeking a dedicated and detail-oriented Learning & Development Co-Ordinator to join our team and support the administration, coordination, and success of our learnership/training initiatives.
Key Responsibilities:

- Collaborate with external training providers to ensure the quality and compliance of learnership/training documentation.
- Verify, file, and maintain accurate records of learnership/training paperwork for auditing and reporting purposes across multiple different learnership/trainings for two different companies.
- Prepare and facilitate learner registrations with relevant Setas to ensure program compliance.
- Monitor and track learner progress through regular communication and collaboration with training providers.
- Generate detailed progress reports and provide timely feedback to learners, their line managers, and internal stakeholders.
- Address learner inquiries and concerns professionally and in a timely manner.
- Coordinate with internal departments and external stakeholders to ensure seamless execution of learnership/training activities.
- Manage and resolve any issues or escalations related to learnership/training programs.
- Support the continuous improvement of learnership/training processes and contribute to enhancing program effectiveness.

**Qualifications**:
Matric Certificate; additional education or certifications in related fields is a plus.

**Experience**:
Minimum of 2 years of experience in administrative roles, preferably in a learning and development context.

**Knowledge and Skills**:

- Strong organizational and administrative skills with a keen attention to detail.
- Excellent communication skills, both written and verbal, to interact effectively with diverse stakeholders.
- Proficiency in office software and relevant tools for documentation and data management.
- Ability to build positive relationships and collaborate with external training providers and internal teams.
- Strong time management abilities to prioritize tasks, meet deadlines, and ensure program success.
- Problem-solving mindset with the ability to analyze data, identify trends, and propose solutions.
- Adaptability to handle evolving program requirements and unforeseen challenges.
- Professionalism and ethical conduct in managing sensitive learner information and confidential data.
- Basic understanding of learnership/training program content and objectives.

**Additional Requirements**:
Able to start immediately, would be preferred.

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