Solution Delivery Consultant

**Company Description**
**Who are Babble?**

Babble Cloud is a leading cloud solutions provider based in the UK. They offer a wide range of services, including telephony, internet, cloud infrastructure, cyber security, and more. Babble focuses on providing scalable, secure, and cost-effective solutions to help businesses enhance productivity, collaboration, and continuity.

About Us | Leading UK Cloud Solutions Provider | Babble

**Join Our Dynamic Team as a Solution Delivery Consultant**

Are you passionate about technology? Do you thrive in a fast-paced, innovative environment? At Babble, we’re on a mission to to be our customer’s most trusted advisor for cloud-based technologies. We’re looking for passionate and talented individuals to join our dynamic team. If so, we have the perfect opportunity for you

**What will you be doing?**

Working within the Solution Delivery team, implementing customer projects, ranging from Office 365, Azure and network migrations to complete environment setups. Working with cutting edge technology, providing best in breed solutions, and supporting implementations from start to finish. You will be responsible for your own workload, having ownership of projects; from scoping, through implementation and go live, ensuring delivery to agreed timelines and to a high-quality standard.

**Main Accountabilities**:

- Joining the projects team working technically on deployments and migrations
- The role will involve delivery of projects start to finish, and liaising with the customer
- Strong communication and time management skills are therefore required in addition to the technical experience
- Scoping of technical project requirements and creation of project related documentation such as SoW’s, and technical handover documents
- Handing over to support teams for BAU
- Updating of project status’ in internal project management system
- Provide exceptional service - you will conduct yourself in a helpful and proactive manner ensuring clients concerns are listened to and addressed accordingly

**Person Specification**:

- Prioritise multiple responsibilities and deliver on commitments, must be comfortable working in a fast-paced dynamic environment
- Ability to operate with mínimal guidance; must be able to exercise sound judgement and decision making in challenging situations
- Solid organizational skills including attention to detail and multi-tasking capabilities
- Ability to work under pressure and respond to tight deadlines
- Ability to use own initiative and work in a methodical manner
- You will be counted on to manage your own workload in a timely and professional manner dealing with all manner of queries

**What else looks good for this role**:

- Microsoft MS-102 (Microsoft 365 Administrator)
- Microsoft AZ-104 (Azure Administrator)
- Microsoft AZ-140 (Azure Virtual Desktop Specialty)
- Microsoft MD-102 (Endpoint Administrator)

**Qualifications**

- Experience working on projects
- Previous experience working within IT solutions/MSP industry
- 3rd line technical experience or equivalent
- Microsoft Azure deployments - AVD/VMs/Core Networking
- Knowledge of Microsoft Intune, Defender, Entra ID
- Networking (Firewalls, Switches, LAN, VLAN, DNS)
- Windows Server (Active Directory, Group Policy, DNS, Exchange)

**Additional Information**
**Why work for Babble?**

- Risk cover; covering Life Cover, Critical Illness Cover, funeral benefits and some Disability benefits
- 22 days holiday Balance PLUS UK Bank Holidays - with increased annual leave based on length of service
- 5% allowance based on basic salary that can be towards Medical Aid.
- UPS provided to assist with load shedding (2-4hrs power for a laptop)
- Babble issued laptop
- Annual Company Celebrations

**Home-Working Policy**

- Your location will be home based, and you will require stable internet connection.
- It will be your responsibility to have a solution in place to mitigate loadshedding to ensure you are able to work your normal shifts effectively, working from a public space is not deemed a acceptable solution.
- As a home worker we expect you to have a suitable work set up, desk and a chair in a quiet space.

**The recruitment journey**

We want to fill this role quickly, but we want to get the right person. The recruitment process will consist of a screening call. If you proceed past this then you will have an interview over Teams and possibly a follow up interview and competency testing depending on the role requirements.

Babble | Leading UK Cloud Solutions Provider