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Payroll Help Desk Support Team Leader

2 weeks ago


Cape Town, South Africa SA Commercial Full time

Due to massive growth across the business, we now have an exciting opportunity for a Payroll Team Leader

Key Responsibilities Areas:
People

To engage and support staff to achieve all KPI's, through effective coaching, performance management, and to develop career progression through internal development programmes.

StakeHolder Management

To ensure successful delivery of all SLA's, projects or activity by engaging with an individual, group or organisation that will be affected.

Analytical

To practice diligence when interpreting and reporting of data, as well as to improve team performance and processes through insights which supports the overarching objective of customers centric environment

Financials

To maintain productivity by ensuring all staff adhere to schedules while managing IR and payroll queries efficiently.

Experience, Knowledge, Skills and Attributes Required:
A proven track record of delivering against client, customer and business outcomes

2 years experience working with general customer service queries and technical support relating to the software installation

Basic book - keeping & accounting experience is advantageous

More than 2-3 years experience working in a management role

Qualifications:
Grade 12

Tertiary qualification would be advantageous

Credit and Criminal Clear

Sound working knowledge of the latest Microsoft packages ( Word, Excel, PowerPoint and Outlook

Neutral accent

Payroll Management Systems

Management skills

**Job Types**: Full-time

**Salary**: From R17,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)