Restaurant Manager

1 week ago

Auckland Park, South Africa Country Club Johannesburg Full time

_**Primary Job Purpose**:_

To assist Food and Beverage Management with the day-to-day running of operations in the Gallery Restaurant and Patio. May also be required to manage the daily running of the Food and Beverage Department in conjunction with Food & Beverage Management.

**Key responsibilities**
- Responsible for day-to-day Gallery & Patio Restaurant operation.
- Managing by walkabout, assessing performance and service requirements in all outlets.
- Maintain a high level of customer service standards and satisfaction.
- Supervise the operation of the restaurant to maximize profitability and seek to ensure at all times that all members or guests on site have the best experience possible.
- Effectively delegate jobs and responsibilities to restaurant staff.
- Perform frequent checks to ensure consistent high-quality of preparation and service.
- Liaise with management and functions to plan and organize restaurant events.
- Organise and oversee regular training of all restaurant staff concerning the menu, customer service, wine, and drinks lists.
- Deal with customer complaints in keeping with the Club’s customer service methods.
- Maintain a positive and proactive attitude at all times.
- Manage staff per the Club’s policies and procedures.
- Process time books for payroll.
- Perform cash-ups for the staff.
- Perform duty manager shifts.
- Managing rostering of staff according to business requirements.
- Perform other duties as assigned by management.
- **Personal attributes & skills**:_
- A strong dynamic leader with effective management skills such as planning, organizing, leading, and controlling are essential.
- Independent self-starter who can take ownership has initiative and a positive attitude.
- Delegates tasks to staff in a fair and consistent manner.
- Upholds exceptional service levels as well as improves upon them.
- Strong interpersonal and communication skills (written and verbal).
- Able to train and coach staff to perform at their peak levels;
- Strong Food and Beverage operational knowledge;
- Professional management front of house at all times;
- Passionate about the hospitality industry.
- Minimum / Previous Experience_
- Minimum 6 years Restaurant Management experience.
- Minimum 5 years working experience within Hospitality/Club industry.
- Qualification _
- Minimum Matric
- Tertiary qualification in Hospitality (preferred)
- Computer Skills - MS Office PROPERTY
- **Property**:_* **Auckland Park**

**Job Types**: Full-time, Permanent

Application Question(s):

- Do you have Gallery and Patio restaurant knowledge and understanding?
- What is your salary expectation?

**Experience**:

- hospitality industry : 6 years (required)

Work Location: In person

Application Deadline: 2025/07/16

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