Finance Business Partner

**Introduction**

Metropolitan is one of the services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

**Role Purpose**

Partner with business and Finance teams to support and guide business decision-making through financial analysis, data and insights that drive business performance.

**Requirements**:

- BCom Accounting, Financial Management or Management Accounting
- Registered chartered accountant with South African Institute of Chartered Accountants or Management Accountant Chartered Institute of Management Accountants (preferred)
- 5-7 years in financial management in an insurance environment
- Knowledge of the insurance and investment industry

**Duties & Responsibilities**

**Develop and manage the implementation of Finance solutions that enable the achievement of business goals and objectives (Internal Process)**:

- Keep abreast of trends, legislation and best practices within the financial management field in order to optimise service delivery.
- Develop partnerships with business leaders to determine their finance requirements and obtain insightful business understanding.
- Collaborate with business leaders to formulate short and long-term financial objectives and financial models for the business, in line with the overall business strategy of the segment.
- Partner with business leaders to assess the financial implications of new business initiatives and provide input to the financial feasibility of business cases.
- Contribute to the development of business cases for new initiatives and ensure that business cases are financial sound.
- Channel and evaluate request for financial information and analysis from the business in order to provide the business with meaningful and value adding information.
- Analyse financial information and provide financial analysis and data that supports the decision making for long range planning to support the realisation of the business strategy.
- Oversee the delivery of financial analysis, forecasting and what-if scenarios based on business requirements.
- Provide business leaders with insight regarding the interpretation and explanation of financial analysis, forecasts and scenarios in order to guide business decision making.
- Identity and measure key financial KPI’s that support financial and strategic objectives.
- Drive the delivery of daily, weekly and monthly KPI reporting and ensure the business is provided with readily obtained, accurate, meaningful measurements.
- Prepare management reports and identify where management action is required.
- Provide input into continuous improvement efforts by identifying opportunities, cost reduction, improvements and systems enhancement.
- Support and influence key operational and strategic business decision using financial analysis and data.
- Manage the execution of operational financial activities.

**Drive a client centric environment that focuses on best practice service delivery (Client Services)**:

- Build and maintain relationships with clients and stakeholders.
- Contribute to sustaining a competitive edge through external networking and benchmarking and representation on related forums.
- Define fair and innovative client service practices which build rewarding relationships, and allows team to provide exceptional client service.
- Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
- Contribute to a client service excellence culture which builds enduring relationships and allows team to provide exceptional client service.
- Develop client service level agreements and standards in order to ensure clients receive clear and accurate information and are kept informed at all times.
- Drive efforts to improve client service and fair treatment of clients within area of responsibility.
- Incorporate client feedback into the enhancement of daily business processes and management operating systems.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

**Effectively lead team (People)**:

- Create a positive work climate and culture to energise employees, give meaning to work, minimise work disruption and maximise employee productivity.
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment, and dedication in support of organisa