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Telesales Agent

3 weeks ago

Umhlanga, South Africa One Source Direct Full time

Telesales Agent Needed

Our company, One Source Direct, is searching for a Telesales Agent on behalf of Zoom Fibre.

Main purpose of the job:
The aim of telesales is to build repeat business through excellent customer relations. This position requires you to be patient, persuasive and persistent. You also need exceptional communication and phone skills, typing experience and the ability to thrive in an office environment.

Responsibilities:

- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database.

Personal attributes/Behavioural Competencies
- Good Communication
- Interpersonal Skills
- Cool disposition
- Fast learning

**Salary**:
Basic Salary - R8 000.00

Incentives & Commissions - Up to R7 000.00

Notes : This position is office based and extended hours may have to be worked pending on requirement from management.

**Salary**: R8,000.00 - R15,000.00 per month

Ability to commute/relocate:

- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Marketing and sales: 2 years (preferred)