Claims Consultant: Personal
21 hours ago
**PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we**
**Job description**:
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The Consultant is accountable for finalising the claim end-to-end.
**Responsibilities**:
- Register claims and appoint assessors
- Manage claims in terms of claims SLA
- Make decision regarding merit - indemnify or not
- Negotiate settlement
- Manage the salvage process (motor & non-motor salvage)
- Detection of fraud and management of fraudulent indicators
- Keep the operational system updated
- Provide thorough and timeous feedback to the relevant parties
- Complaints resolution
**Skill sets required**:
- Matric
- NQF Level 4 - Full qualification (short-term insurance) as set by regulation
- Regulatory Examination Level1 successfully completed
- Minimum 3 - 5 years’ claims handling experience (both commercial and personal lines)
- DOFA confirmation from FSCA
- Ski system experience (Genasys system) will be an advantage
- Good verbal and written communication skills
- Negotiation skills
- Client service driven
- Results & detailed orientated
- Interpersonal skills
- Team player
- Good time management skills (planning and organising)
- High stress tolerance & resilience
- Analytical ability (reasoning & questioning)
**Job Types**: Full-time, Permanent
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