Claims Consultant Centurion, Gauteng Permanent
4 days ago
**Designation**:
Claims Consultant | Centurion, Gauteng | Permanent
**Category**:
Client/Intermediary Services
**Job Level**:
Semi-skilled and discretionary decision making
**Posted by**:
PSG Financial Services
**Posted on**:
04 Nov 2024
**Reference Number**:
POS37267
**Closing date**:
15-Nov-2024
**Position Type**:
Permanent
**Location**:
Centurion Hall Street
**Overview**:
**VACANCY | CLAIMS CONSULTANT | CENTURION, GAUTENG | PERMANENT**
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
**Job description**:
The Claims Consultant is responsible for coordinating and overseeing, managing and negotiating the settlement of the claim. The consultant is accountable for finalising the claim end-to-end and must have knowledge of Commercial and Personal lines products and be able to process motor as well as non-motor claims
**Responsibilities**:
- Register claims and appoint assessors
- Manage claims in terms of claims SLA
- Make decision regarding merit - indemnify or not
- Negotiate settlement
- Manage the salvage process (motor & non-motor salvage)
- Detection of fraud and management of fraudulent indicators
- Keep the operational system updated
- Provide thorough and timeous feedback to the relevant parties
- Complaint’s resolution
**Minimum Requirements**:
- Matric
- NQF Level 4 - Full qualification (short-term insurance) as set by regulation
- Regulatory Examination Level 5 successfully completed
- Minimum 3 years’ claims handling experience (both commercial and personal lines)
- DOFA confirmation from FSCA
**Competencies**:
- Good verbal and written communication skills
- Negotiation skills
- Client service driven
- Results & detailed orientated
- Interpersonal skills
- Team player
- Good time management skills (planning and organising)
- High stress tolerance & resilience
- Analytical ability (reasoning & questioning)
**How to apply**:
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