Rsa - Contracting Manager

**Job no**: 511728
**Brand**: Flight Centre
**Work type**: Full time
**Location**: Johannesburg West
**Categories**: Wholesale & Product

**GPN Contracting Manager**:
**Role Details**

Job Purpose:
Delivery of a Product Strategy that will see the evolution of strong long-term relationships with our supplier partners and maximise the return to GPN’s Global Partners. You will also ensure that all GPN’s Global Partners and their clients are being supplied with competitive, available product which delights all customers.

**Accountabilities**

Accountabilities

Weighting %

Objectives

Performance Measures

Development, implementation and delivery of the Product Procurement Team’s business plan to ensure all sales revenue and income targets from product are achieved.

20%
- Competitive Product that meets client needs
- Maximum Margin / Overrides / SLA
- Maximum participation and marketing co-op
- Achievement of Override/distribution fee Revenue Targets
- TTV / Room night growth
- Gross margin

Proactively manage a selection of product contracts, suited to all global partners, to ensure all sales targets, override targets and profits are achieved.

Ensure available product for all Selling Partners

40%
- Maximum Margin / Overrides / SLA
- Maximum participation and marketing co-op
- Maximise availability of product
- Speed to market
- Delighted Partners
- Contracting completed within an agreed timeframe
- Achievement of Revenue Targets
- Increase in % of bookings via connected channels & availability
- Monthly reporting on performance

Support the education of Consultants to ensure all GPN Global Partners are trained in the effective sales of products.

15%
- Product knowledge of sales force
- Training opportunities
- TTV / Room night growth
- Reduced queries and queues through Support teams

Ensure our Platinum & Gold product range is strongly supported, communicated and promoted at every opportunity.

25%
- Growth of sale of Platinum & Gold product to strength relationships and maximise income / deal for FCL and Clients
- Achievement of override/distribution fee Revenue Targets
- Increase in % of Platinum & Gold product sold.

**Person Profile**

**_Key Competencies_**

Competency

Description

**Customer Focus**
- Provide outstanding service internal business partners and external customers
- Focus on customer needs

**Commercial Acumen**
- Focus on results
- Understands key business drivers for their Area and contributes to success
- Company/product knowledge
- Entrepreneurial mindset (identifies business opportunities for the organization)
- Professional/Managerial skills
- Execute effectively

**Excellent Communicator**
- Foster open communication
- Listen actively
- Practices information sharing
- Presents ideas & concepts logically and clearly

**Partnering and Building Relationships**
- Professional and friendly in dealing with business partners and external parties
- Builds and sustains productive relationships
- Establishes rapport with partners
- Builds trust in relationships

**Upholds Company Philosophies and Culture**
- Takes ownership for successes and failures
- Demonstrates a belief in FCL philosophies and values
- Exhibits a passion for their business and company
- Encourages a sense of enjoyment in the workplace

**Makes effective decisions**
- Identifies and understands issues, problems and opportunities
- Compares data from different sources to draw conclusions
- Makes difficult decisions when required

**_Qualifications and _**_Experience_**_ required_**
- RSA Citizen
- Min of 5 years wholesale / product experience
- Min of 1 year contracting experience
- Hotel contracting experience - advantageous