HR Operations Partner

1 week ago

Johannesburg, South Africa Mimecast Full time

HR is looking for a HR Operations Partner to to collaborate with the HR team to drive efficient operations and bring a level of broad functional expertise to our global business.

Key Responsibilities:
As a HR Operations Partner you will be responsible for:

- Global HR Operations:

- Responsible for addressing system-related activities in a timely fashion while maintaining a high level of quality and confidentiality
- Ensures standard processes, timely data entry and, quick resolution of issues
- Triages and responds to tier 2 level HR inquiries via shared inbox
- Responsible for improving global HR Ops processes
- Supports the benefits team
- Including engaging with projects in the benefits/payroll space
- Coordinates immigration cases with external counsel
- Business Partnering
- Collaborates with Business Partners and key stakeholders to implement and communicate new processes, procedures, and functionality globally
- Consults with and train employees, managers and HRBP’s as a Workday operational SME
- Provides HR decision support to the HRBP community
- Focus on enablement of the PPP/HRBP community
- Systems Support
- Assists with a variety of operational/technical projects including foundational data setups & maintenance, troubleshooting issues, and the testing & implementation of system enhancements and new functionality
- Actively participates in the ongoing redesign of HR Operations processes to improve accuracy, efficiency, and effectiveness
- Data & Analytics
- Responds to HR Data requests on an ad hoc basis by directing users to self-service solutions or by creating new reports as appropriate
- Audits and maintain HR data integrity by ensuring accuracy and consistency of input data while troubleshooting irregularities
- Supports data governance and SOX & ITGC compliance processes as needed

Essential Skills and Experience:

- Strong verbal and written communication skills with the ability to build relationships quickly and to positively influence the customer experience
- Strong time management and organizational skills to ensure issue prioritization, response and follow through
- Exhibits outstanding judgment and discretion when dealing with confidential and highly sensitive people data
- Ability to collaborate and work in a team environment
- Able to routinely take initiative to identify issues and solve problems
- Thoroughly analyse information and make timely recommendations with mínimal supervision
- BA or equivalent experience
- 3+ years of previous HR Ops experience in a global, matrixed organization preferred
- Hands on experience in HR Systems (experience in Workday preferred)
- Experience in a technology industry is desirable

LI-YK1

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

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