Senior Manager Operational

2 weeks ago

Sandton, South Africa Absa Bank Limited Full time

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The incumbent will be a member of the Operational and Resilience Risk team and will be required to work closely with the Group Operational Risk team, first line of defense teams and functional team responsible for the Resilience Risk types (Technology, Information Security and Cyber, Change, BCM and Data and Records Management). The incumbent will also be responsible to help determine the overarching Operational and Resilience Risk strategy and for providing risk oversight of allocated BU areas/portfolios in line with the Operational and Resilience Risk Management Framework (ORRMF). This involves risk management in an area where innovation is top of mind and where traditional risk management techniques will be balanced with the need to find creative solutions for the benefit of business stakeholders. In this role to incumbent will be responsible for:

- Supporting business units by providing independent and objective end-to-end Resilience Risk oversight in line with the Enterprise Risk Management Framework (ERMF) and ORRMF, together with its various supporting policies and standards.
- Overseeing the aggregation, implementation, monitoring and maintaining of core risk management and assurance processes across business units.
- Enable management to monitor the effectiveness of the control environment and act towards mitigation of resilience risk where required.
- Supporting an effective risk culture, where there is an open, proactive, and constructive dialogue relating to Resilience Risk.

Job Description

Accountability: Resilience Risk Policy and Standard Oversight & ownership (at BU level)
- Providing clear direction to the business units on the Resilience Risk role, strategic plan and key focus areas.
- Provide relevant coaching, guidance and training to the businesses on the implementation and maintenance of the Operational and Resilience Risk framework components (including Risk and Control Self-Assessment, Risk indicators, Events, Strategic Risk Assessments, and Key Risk.
- Assess the level of compliance of business for the relevant risk frameworks, policies and standards.
- Keep up to date and remain relevant with the Operational and Resilience Risk framework, policies, standards, procedures and relevant legislation/regulations.
- Act as the specialist in business for all elements relevant to the Resilience Risk types, including the ownership of related initiatives and support.

Accountability: Strategy Development & Formulation
- Provide input into the 2nd line strategy for managing resilience risk across business area
- Second line monitoring, checking and challenging first line in the setting and execution of the Resilience Risk strategy, leveraging off 1st line Governance and Control resources in each business area for execution, where applicable.
- Provide thought leadership and drive consistency in the second line approach to Resilience risk across the BU.
- Monitor Combined assurance strategy and actively participate in the combined assurance forum.
- Ensure that each business areas have measures in place to monitor and manage all of the Resilience Risk type profiles.
- Drive the development and implementation of standards, where applicable.
- Establish risk appetite in conjunction with the business, to ensure that business maintains exposure in line with this appetite based on a balanced risk/reward decision.
- Drive the embedment of the Group ORRMF, promoting the integration of resilience risk considerations, into all risk reward decisions and general business management.
- Actively play a senior role in the Management Committees of the product/service area assigned to, as well as in the Operational risk 2nd line Manco.

Accountability: Resilience Risk Management Oversight Planning
- Assess, challenge and monitor the current and forward-looking exposure (financial and non-financial) to Resilience Risk (i.e. considering all framework elements, strategic planning, business expansions/ contractions and other major change programmes, including new product approval).
- Act in an advisory capacity to support the scoping and definition of related Operational and Resilience Risk deliverables and plans, ensuring that these are aligned to the Group Operational and Resilience Risk calendar.
- Assist in ensuring Business readiness for assurance reviews and deep dives and play an active role in the discussion of issues to be reported from assurance reviews, ensuring that issues are valid and factually accurate, and actions are well defined and timed appropriately

Accountability: Resilience Risk Evaluation
- Assess the relevance and performance of the Re

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