Remote-based Lead Generation Call Centre Agent

2 weeks ago

Cape Town, South Africa Lead Robot Full time

Company Description

As a LeadRobot Agent, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to offer people a variety of opportunities, from giving them a chance to better their financial situations to joining amazing causes that will benefit them and the country.

By providing you with all the necessary support and tools as well as a competitive commission structure, we put the control of your career back into your handsfrom the ability to work at home, to what you wear to the “office”, to how much you earn.

Job Description
**What you’ll do**
- Have conversations with a variety of people to explain various offers
- Use scripts to provide information about offers, products etc.
- Persuade customers to accept the offer
- Handle objections or complaints in a professional manner
- Walk customers through certain processes
- Accurately record information about the call
- Meet / exceed set targets

**Why work with us?**
- A basic salary is in place to ensure that you walk away with a guaranteed income each month, however, you are able to earn much more than that through our competitive commission structure - the more leads you generate, the higher your income will be.
- Our supportive enablement team provides you with all the necessary training and support throughout your journey.
- There is an air of friendly competition amongst the team with our individual or team challenges - cash and other amazing prizes are up for grabs

Qualifications
**What you bring**
- At least 6 months of experience in lead generation or sales (preferably in a contact centre environment)
- Proven track record of successfully meeting sales quotas
- Amazing objection handling and persuasion skills
- Excellent communication skills
- Proficiency in English
- Working knowledge of relevant computer programs and telephone systems

Additional Information
**What to send our way**

**The legal stuff**
- I will commit & avail myself to the full working hours earmarked for a campaign
- I have a laptop / desktop with sufficient processing power and RAM to run at least 3 websites at once.
- You will have our web-based software open during all telephonic calls.
- I have a dedicated, stable internet connection of no less than 10mbs upload and download.
- When using VOIP, it’s absolutely essential that there is no buffering or lag. The conversation between the parties should be seamless.
- Pocket routers and dongles are notoriously unstable and are therefore not acceptable.
- LTE and Fibre are more stable than other connection types and therefore more suitable.
- I have a smartphone capable of accessing the internet, websites, and WhatsApp.
- You will be expected to be on several WhatsApp groups and also maintain constant communication with your team using WhatsApp messages, voice-notes, voice calls, video calls and file transfer.
- I have a dedicated workspace that allows me privacy and an environment to concentrate on selling.
- Includes a comfortable table and chair that will guard against the development of back problems or other medical conditions.
- The table needs to be large enough to accommodate the PC as well as a notebook. Your legs and knees should fit under the table and the screen should be at eye-level to be the most ergonomically compliant.

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