Head of Sales and Distribution

**THE JOB AT A GLANCE**

As the Head: Sales and Distribution, you will be reporting into the CEO: COID and Group Operations. The purpose of your role is to be responsible for the growth strategy and plan for the COID business to double the number of covered COID lives to 2 million by 2030. You will spearhead the design, execution, and optimization of the COID Lives Growth Strategy. This role is pivotal in refining, enhancing and maintaining an effective COID sales and distribution model, expanding into targeted sectors (e.g., mining, metals and class other), and contributing meaningfully to the Integrated Group Value Proposition. You will be responsible for also creating tactical sales plans and targets. Identifying business opportunities in identified segments or channels in order to enhance on partnerships and stakeholder engagements. You will lead and manage a high-performing sales and distribution team, ensuring performance excellence across multiple customer tiers through a data-driven, customer-centric approach. More importantly, you will define and implement the incentive model to drive performance. You will be responsible for developing a monitoring and reporting model to drive growth.

**WHAT WILL YOU DO?**

**Strategic Leadership**
- Develop and execute a focused COID Lives Growth Strategy and plan aligned to BOS and Group aspirations
- Lead and embed a scalable Sales and Distribution Model that enables sector penetration and customer acquisition
- Ensure strategic alignment with the Integrated Group Value Proposition, Group-wide HX (HeroesX) and Service model Strategies
- Drive penetration based on the customer segment within their responsibilities
- Continuously grow and support the sales strategy and business plan
- Provide sound solutions to clients by identifying client needs and selling products aligned to the needs of the clients.

**Sales and Distribution Management**
- Own the end-to-end sales lifecycle: market segmentation, prospecting, acquisition, retention, and growth
- Develop and implement sales and go-to-market activities and set and drive sales targets
- Lead, inspire, manage and train the sales and distribution team, particularly on the COID business and regulation
- Drive performance against clear KPIs, targets, and incentive models and monitoring and tracking thereof
- Implement initiatives targeting strategic segments or sources of lives such as contractors, junior miners, reclassified and consolidation
- Drive internal meetings to review the status of accounts and align performance targets across the Group sales and distribution teams that are supporting the COID growth.

**Operational Execution & Enablement**
- Develop and execute market-specific go-to-market (GTM) strategies and expansion plans
- Collaborate with digital, marketing, actuarial, and customer teams to ensure seamless proposition delivery
- Monitor and support the penetration for customer segments (e.g., exclusive, premium, concierge and essential)
- Build and foster critical relationships with other channels to drive growth
- Build a sound relationship with the Compensation Fund
- Developing a budget for the sales and distribution team for approval and monitoring thereof.

**Monitoring, Reporting & Risk Management**
- Lead real-time sales performance tracking, risk reporting, and compliance assurance
- Deliver monthly and quarterly insights to Exco on growth metrics, sector penetration, and revenue impact
- Ensure effective governance and alignment with the Group’s reporting frameworks
- Ensure that that culture of compliance is embedded across the function.

**Stakeholder & Relationship Management**
- Build and maintain strategic relationships with internal and external stakeholders, including industry bodies, brokers, and partner networks
- Collaborate closely with the Head of Group Customer Service & Experience to ensure a unified front in delivering customer-centric value
- Champion cross-functional collaboration across Product Development, Underwriting, and Claims.

**WHAT WILL YOU GET IN RETURN?**

We offer great opportunities for personal and professional development in a stable company that is more than 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

**Turnaround time**

**Closing date: 21st July 2025**

**Our Commitment to transformation**:
**WHAT YOU'LL BRING TO THE TABLE?**
- NQF Level 8: Relevant Sales and Distribution qualification, business, sales, insurance or related field
- Relevant Sales and Distribution certification - NQF5 120 FAIS credits
- RE1 and RE5 Certificates
- Minimum 8 - 10 years of experience in sales, distribution, or business development, with at least 5 years at a senior leadership level
- Proven experience in insurance, particularly within COID, workmen’s compensation, or social insurance domains
- Demonstrated track record in sales g