Marketing, Sales and Customer Liaison Officer

3 days ago

Somerset West, South Africa Tych Business Solutions Full time

**KEY PERFORMANCE AREAS**

**Monitoring, controlling and reporting**
- Execute projects to complete on time, within budget, to the desired expectation, and to specification.
- Continuous monitoring of project progress and reporting thereof.
- Keep project stakeholders informed on project progress by timeous communication.
- Ensure effective project communication between all departments.

**Stakeholder Relations**
- Create Stakeholder Relations budget in conjunction with Management
- Manage Budget according to expenditure for sponsorship activities.
- Foster Relationships with lower rank stakeholders to enable privileges, access, invitations etc. for the benefit of Management.
- Support the Management with strategic engagement activities to add value to the department.
- Communication with high-ranking officials regarding upcoming events and participation.
- Plan and execute workshops, events and functions to promote RDM’s visibility and image.
- Attend and Travel to respective events to represent the company and coordinate all activities and
- Define delegation visit procedure and ensure procedure is adhered to cross-functionally.
- Coordinate internal company communication to all respective departments regarding expected delegation visits across all four sites.
- Inform all internal stakeholders of delegation visits, obtain CEO approvals and oversee all planning
- activities of programme.
- Coordinate monthly CEO calendar overview and reporting on delegation visits.

**Shows and Exhibitions**
- Lead medium to large size shows/exhibitions from concept to design to delivery.
- Travel to and support onsite execution and management of shows and exhibitions, including show setup and take-down.
- Administer necessary communication to external Stakeholders.
- Prepare detailed and professional briefs for requirements for every aspect of the event.
- Lead internal and external meetings with appointed suppliers and contractors.
- Facilitate problem resolution by identifying risk and cost implications and create solutions to prevent issues.
- Work closely with the New Business Development & Sales team to compile and maintain an exhibition show calendar
- Collaborate with marketers to ensure that objectives are met.
- Support Sales at exhibitions whereby company models and assets require export procedures from start to end
- Demonstrate creative outputs towards planning, concept and execution of business development and related events.

**POST REQUIREMENTS**:

- NQF 7 (Bachelor’s Degree) qualification in Business Management/Administration/Project Management or equivalent.
- At least 3 years’ experience in project management.
- Experience working with procurement procedures, suppliers and contractors.
- Experience in creative outputs such as graphic design and branding would be advantageous.
- Good interpersonal, facilitation and conflict management skills.
- Excellent communication, planning and organizing skills.
- Experience in line management functions required.
- Highly organized, self-motivated and attention to detail.
- Innovative with a strong drive to continuously improve processes.
- Highly adaptive a flexible in a fast-changing environment.

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