Store Supervisor

1 week ago

Cape Town, South Africa Queenspark Pty Ltd Full time

**VACANCY AT CANAL WALK MALL**

**STORE SUPERVISOR**

**Reporting To**:Store Manager

**Qualifications**:Grade 12 Certificate

Tertiary qualification in management, finance, or commerce will be advantageous.

**Skills Required**:

- Selling Skills
- Working knowledge of a store management system
- Financial skills
- Knowledge of industrial relations
- Basic coaching skills
- Computer Literacy - Microsoft Office

**Experience**:1 - 2 years of experience in a Store Supervising role in QP or in a retail customer-facing role.

**Unique work conditions**:Must be able to work shifts, weekends, and public holidays.

**Duties**:

- Cashier and Admin functions (back office admin functions i.e. Dolphin lookups; cash-ups, banking, and daily reconciliations).
- Perform Stock Room Clerk role.
- Perform Acting manager role.
- Back office administration.
- Action markdowns.
- Store opening and closing.
- Stock counts.
- Achieving individual targets.
- Contribution to store targets.
- Stock management performance.
- Visual merchandising performance.
- Administrative performance - cashing up staff; cash desk supervision; stock control; back-office admin functions.
- Operational planning objective/target get the setting, priority setting, and scheduling (staff scheduling & daily teas and lunch planning; individual targets).
- Monitoring and reporting (stock management; sales targets; expenses; admin policies and procedures).
- Resolve escalated issues e.g. customer queries.
- Casual recruitment and selection.
- Individual performance management and training/detraining/development discipline team.
- Company culture and values.
- Effective Operations team member and liaison with internal and external service departments (e.g. IT, Finance, RCS, infrastructure suppliers, etc.).

**Personal Requirements**:

- Confidence and Decisiveness
- Pro-active
- Leadership
- Building Talent / Developing Others
- Adheres to Principles and Values
- Relating and Networking
- Persuading and Influencing
- Presenting and communicating information
- Writing and Reporting
- Problem Analysis and Judgment
- Planning and Organizing
- Quality and Detail Orientation
- Customer Focus
- Adapting and Responding to Change
- Coping with Pressures and Setbacks

**Job Types**: Full-time, Permanent

Work Location: In person

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